GM
Gadifele M
Active since Nov 2022
2
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Reviews
2 reviews30 months ago
IF I COULD GIVE THIS COMPANY A 0 I WOULD!
Purchased a phone on the 29th of June. Phone fell shortly after that like all phones do at some point therefore the phone had a dent. Fast forward to 3 months later, the phone was no longer working. Took the phone in as it is still in warranty. The below happened: I was first told to pay for transportation fee for the phone to go to a technician which I refused. Phone comes back and now I'm being told: " The technician didn't wanna open the phone as it has physical damage ( from the fall ) so he won't do a diagnosis. You need to pay as we don't refund or repair technical faults." I AM BEYOND LIVID.
0 replies
41 months ago
EXCELLENT service!
Installation was done within 3 days after I requested for escalation because I'm writing exams. Agents give amazing customer service. Love it!
0 replies
Review Distribution
5 Star
1 (50%)
4 Star
0 (0%)
3 Star
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2 Star
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1 Star
1 (50%)