SD
Sonja B
Active since Nov 2022
2
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2 reviews7 months ago
Thank you Cindy van der Merwe
I would like to commend Cindy van der Merwe from OUTsurance for her exceptional service. From the very first interaction, Cindy went above and beyond to ensure that everything was handled with professionalism, efficiency, and genuine care. She took the time to clearly explain all options, answered every question with patience, and provided guidance that made the entire process effortless. Cindy’s friendliness and positive attitude made me feel valued as a client, and her attention to detail gave me complete peace of mind. It is rare to come across someone who combines such deep product knowledge with a truly personal touch. Cindy is a shining example of what excellent customer service should be, and OUTsurance is fortunate to have her on their team. Thank you, Cindy, for turning what could have been a stressful process into a seamless and pleasant experience. I would recommend her to anyone without hesitation!
53 replies
13 months ago
Avoid Tendahealth
really bad experience... i needed to cancel my medical aid and wanted to immediately move to another medical as i don't like the idea of not being covered so in other words i planed it so that i cancel my medical and as it ends the end of month i immediately start new. Tendahealth got in touch completed forms but did not hear back the finally got an answer their phones does not work so were gonna complete the next steps via mail (which i am fine actually prefer with like everything documented) but even with all the documents with all my personal information he still got even my bank wrong and could not give me an answer on the monthly amount just that it would be determined even though i chose an option with a fixed amount already. so needless to say i asked for the full deductible amount before any deductions can be made, never hear anything back again were in the middle of the next month already i have no medical aid and they were so unhelpful it is unbelievable. Never work with them!!
0 replies
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