FJ
Floyd J
Active since Nov 2022
2
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0
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Reviews
2 reviews41 months ago
DO NOT BUY FROM THIS DEALERSHIP
I wish I would have read the negative reviews before I bought a vehicle from this shady establishment, as soon you take delivery of the vehicle you’re on your own. I bought a 2021 Polo GTI from “salesman” Jacques Scholtz, I was not told the vehicle had previous paint work, he added that to the delivery and acceptance forms AFTER I signed them, I only realised when I asked for a copy and it noted “cosmetic spray work”, on delivery I was told they can’t find the spare keys and I would get them the following Monday, Monday came and went, 2 weeks went by until Jacques started ignoring me, I had to visit the dealership daily and demand to talk to the dealer principals for them to finally make the payment for the keys, the used car manager Gareth has a short temper and gets agitated whenever you ask him to intervene, they then registered the wrong car in my name, it took them forever to correct it, when they finally had the right paperwork and plates they did not even apologise for the whole experience, I’d rate their customer service and after sales 0, it’s all about the sale, ONCE YOU ACCEPT DELIVERY YOU ARE ON YOUR OWN.
0 replies
41 months ago
DO NOT BUY FROM THIS DEALERSHIP,
I wish I would have read the negative reviews before I bought a vehicle from this shady establishment, as soon you take delivery of the vehicle you’re on your own. I bought a 2021 Polo GTI from “salesman” Jacques Scholtz, I was not told the vehicle had previous paint work, he added that to the delivery and acceptance forms AFTER I signed them, I only realised when I asked for a copy and it noted “cosmetic spray work”, on delivery I was told they can’t find the spare keys and I would get them the following Monday, Monday came and went, 2 weeks went by until Jacques started ignoring me, I had to visit the dealership daily and demand to talk to the dealer principals for them to finally make the payment for the keys, the used car manager Gareth has a short temper and gets agitated whenever you ask him to intervene, they then registered the wrong car in my name, it took them forever to correct it, when they finally had the right paperwork and plates they did not even apologise for the whole experience, I’d rate their customer service and after sales 0, it’s all about the sale, ONCE YOU ACCEPT DELIVERY YOU ARE ON YOUR OWN.
0 replies
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4 Star
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3 Star
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2 Star
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1 Star
2 (100%)