Active since Nov 2022
The service we received from BMW Century City was outstanding and in particular from Candice Roelf who received us and then SAADIQAH GIERDIEN who could not have been kinder nor more efficient. Our Mini Cooper S had broken down literally outside BMW CENTURY CITY .....we managed to "limp in" and arranged with Candice that we could leave the car there to be looked at as soon as they had capacity which was only a few days later. SAADIQAH contacted me regularly to keep me informed as to the progress, problem and a quote to repair. As we were about to leave Cape Town for the Eastern Cape I accepted the quotes and gave the go ahead to proceed. SAADIQAH handled everything, told me to go off on holiday and leave everything to her. Upon our return we collected the car, spotlessly cleaned and perfectly repaired. We received excellent service from everyone one at this Centre and SAADIQAH deserves high credit as being exemplary in her Customer service.
The vehicle Licence renewal service offered by this Company is superb! I have used this service for many years and find the consultants to be exceptionally efficient, helpful and prompt in responding to any queries i may have. I particular may I recognise VENANTIA RYAN as being wonderful.......she is efficient, always courteous and a pleasure to work with.