Road Protect (Pty) Ltd

Based on recent customer reviews, Road Protect (Pty) Ltd is widely praised for hassle-free licence disc renewals, traffic fine reductions, and door-to-door delivery. Customers repeatedly name consultants like Sipho Ntoampe, Kholofelo Malesoena, Venantia Ryan, and Mpho Mokotong for exceptional, efficient service. A small but vocal minority report long-standing unresolved pothole claims and poor communication on escalated matters.

Road Protect (Pty) Ltd's biggest strength, according to Hellopeter's AI analysis, is Staff Professionalism & Expertise. Customers consistently name individual consultants for outstanding professionalism, product knowledge, and patience. Sipho Ntoampe, Kholofelo Malesoena, Venantia Ryan, and Mpho Mokotong are repeatedly singled out for going the extra mile and explaining processes clearly.

The most common complaint about Road Protect (Pty) Ltd, based on Hellopeter's AI analysis of recent customer reviews, is Pricing, Value & Billing. Most customers describe the service as worth every cent and good value, particularly for fine reductions and licence convenience. Some long-term subscribers feel they paid premiums for years without realising benefits, and a few cite billing on cancelled products.

Road Protect (Pty) Ltd scores 4.5 out of 5 on Hellopeter's AI analysis of service quality in Business & Legal Services, compared to the Business & Legal Services industry average of 2.8. Their strongest theme is Staff Expertise (4.7); their weakest is Pricing & Billing (4.3). The top AI-rated Business & Legal Services business on Hellopeter is Sa Migration (4.7). How is the AI Score calculated? →

Road Protect (Pty) Ltd has a TrustIndex of 9.4 out of 10 on Hellopeter, based on 486 reviews in the last 12 months. Hellopeter has tracked Road Protect (Pty) Ltd across 2,625 total reviews. How is the TrustIndex calculated? →