RS
Riaan S
Active since Dec 2022
3
Reviews
0
Industries
Reviews
3 reviews28 months ago
Pargo courier not close to what the advertise and Clicks must be aware
Hi guys if you purchase any thing from Clicks and it's online and they say they will coerier it don't trust that or don't even believe the 3- 5 days coerier time as the one blames the other from ships stunning to Port side non stop. Clicks will provide you with tracking details and then the coerier company will give you tracking information and the two does not corresponding at all The coerier company PARGO tells you since they recieve package 3-5days but they take two days to pick up parcel from Clicks as Clicks hade it ready then 3 days later they send you a message saying your parcel is out for delivery from 09:00 to 17:00 be expecting and track on there sit and online you track the parcel and it says out for delivery. Mean time they make use off 3 subcontractors coerier companies to transport your parcel and after careful words and 2 days of unpaid leave as it was just holidays they tell you sorry your parcel is in Durban? You will only get it Monday wat the hell every courier company say there policy is 3-5 days so Clicks must advertise 15 days delivery nit 3-5 days and Pargo must tell Clicks the make use off subcontractors they don't deliver self and advertise them are the fastest with best customer service they are not at all zero customer service slow in collecting parcels from depos and have a no care attitude Clicks don't know what to do or say but blames the coerier. Clicks decide to use Pargo and not Ram or Coerier guy that hase much better dependable. I hade ordered 2 parcels from Clicks on the 7th and by the 9the the first was delivery by Ram box was damaged and questionable but item was delivered. Pargo just have no care and there Sub contractors even lass a R800 product or item is costing me R8860 now because of the incompetence and just don't care attitudes. My final say. If your Clicks don't have stock buy it from Takealot maybe few bucks more but you can be a sure they will deliver earlier as they say or just don't buy from Clicks. Ask first who will be coerier of parcel and if Pargo stay clear. Consumers we are paying hard earned money to be treated like you an idiot no sis Oargo and Clicks un exceptebil never again please be aware
0 replies
28 months ago
Payment Assistance
Today I was helped by a brilliant lady who was friendly and helpful and passionate about what she did and how she did it and went above and beyond please do me a favor and listen to the recording off our call I thought what a slept this was going to be but effort liss and easy she had passions with me and helped me every step of the way. Brilliant thanks so much
128 replies
41 months ago
Bad TRD Motorcycles dealership
I have bought a bike from them the 1st of June cash the sales man Sean assured me even tho bike had 33303 on the clocks bike was as new for a 2013 model this was low km and even on sales contract wrote in comments that bike was as new no problems or faults I have up to date spent R50 000 in repairs. Bike was at Ducati dealership where it hade desmo service this cost me R10k as airfillter according to mechanics was blocked Then they phoned me and because I'm disabled rider bike hade minor conversion that was needed this would have been done via Tornado conversions. But TRD decided to do this them self still giving me a full 6 months warranty. Bike stood by TRD for 8 weeks wile the did conversion badly in-house. Then they sent the bike via transport down to me in Richard's Bay all costing me thousands of Rands as the quoted me Tornado price but did a cheap afull job in hous but charged me registration fee witch I hade to do registration at end of the day myself. Then I rode bike less than a month mean while I'm letting them know of faults on bike and they telling me when key arrives from Italy it will be recorded by Rocket Racing in Pinetown but bike starts but funny way. Took bike in to Rocket Racing eventually on the 8/09/22 second attempt as there coding masjien was in for upgrade but remember I only received delivery of bike on 23/08/22 after paying cash for it 1st of June so now still today 14/12/22 bike is still standing by Rocket Racing as it does not want to start they hade to replace water pump seel,front sprocket seel, the whole drive train consisting of two sprockets a chain and guides that TRD all of a sudden not cover because its wearing parts. But bike under warranty. Then I hade to renew wheel bushes as the where also worn out. Then Rocket Racing pulled bike onto computer masjien In the mean time when TRD found out I hade to change all these parts the demanded invoice from Rocket Racing witch came to R7+ the only covered R5k the rest was for my account. Then on the masjien was discovered that the main BBS computer box was blown and that contribute to bike not starting. That raced me R6k out off pocket as TRD do not cover it. While Rocket Racing was searching for the fault the discovered that TRD cut into the wiring Loom and pinched the covering off the wires at starter button. And boy by the photos look like a kid worked on wires. Bad soldering no tape wires arcing it a miracle bike never started to burn under me. Now phoning and starting to complain by TRD they scream at you say they will sort it out but just do nothing now I instructed Rocket Racing to continue with repairs that is going to cost me a fortune. As TRD owner Martinus gave one off his staff members instruction to phone me not to call him again. He fired said sales man but I have all emails and all messages now he tells me he will buy back bike as Joe public price not what I paid for with extra 2 years motor warranty and all I have spent I made bike almost new and bike is standing still today 14/12/22 my question is Why did Ducati on Desmo service not pick up on these faults or reported them. Why does TRD not want to honor there warranty and either give me newer bike with out problems or refund all my money spent on bike that is R200k now. Please I need a lawyer that will help
0 replies
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5 Star
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4 Star
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3 Star
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2 Star
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1 Star
2 (66.66666666666667%)