MZ
Miguel Z
Active since Dec 2022
3
Reviews
0
Industries
Reviews
3 reviews2 weeks ago
I had a great experience dealing with Armand at Mitmak Motors
I had a great experience dealing with Armand at Mitmak Motors. From the beginning, he was professional, helpful, and very responsive throughout the entire process. He kept me updated at every step and made sure all my questions were answered clearly and honestly. Armand really went the extra mile to make the deal smooth and stress-free. His communication was excellent, and he showed genuine effort in helping me get everything sorted as quickly as possible. You can tell he cares about his clients and takes pride in his work. Overall, I would highly recommend Armand if you’re looking to buy a vehicle from Mitmak Motors. He delivered great service and made the whole experience much easier than expected.
15 replies
3 months ago
Do not ever use RAM
Absolutely the worst service ever !!!! I contacted RAM Hand-to-Hand Couriers regarding a delivery issue. I was frustrated because I wasn’t getting clear assistance, and while I’ll admit I raised my voice out of frustration, the call was ended without any warning or attempt to de-escalate the situation. I understand agents deal with difficult calls, but abruptly disconnecting a customer instead of explaining or escalating the matter to a supervisor is unprofessional and only makes the situation worse. Customer service should aim to resolve issues, especially when a client is already stressed about a delivery. A simple warning or proper escalation would have been a better approach. I hope RAM can address this and improve how calls are handled when tensions are high.
0 replies
41 months ago
Juan fourie
Baie goeie & vriendlike diens van Juan Fourie ! Sal hom aanbeveel as jy jou motor wil Verkoop. Baie beïndruk.
157 replies
Review Distribution
5 Star
2 (66.66666666666667%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
1 (33.333333333333336%)