SV
Sean V
Active since Jan 2023
2
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2 reviews22 months ago
Worthless warranty
I bough the new Scott spark 950 2 years ago. My frame has developed a crack now and they refuse to warranty the claim. They only willing to sell me the frame without the rear triangle in a different colour for 24k. So in essence make more money from me and I have a bike that is two different colours. The warranty specifically states that the bike has a 3 year warranty and if you service at a certified dealer then you have a 5 year warranty. The fault that caused the crack stems from a recall on the shock bolt. Well at least I see info on other sites talking to the recall. I was never notified. They also say they would have honoured the warranty if it was in the first 3 months. This makes no sense as I could easily do less mileage than someone else in 2 years than them in 3 months. In essence their warranty is worthless
0 replies
40 months ago
Extremely rude
Worst service I’ve experienced. Contacted him to go view a place and he was extremely rude and told me unless I had cash to buy he wouldn’t show me the house even though on the advert it spoke about the loan application. He was also extremely unprofessional and rude on the phone. I would avoid using him if u want to sell your house as he makes it difficult for willing buyers to see your house.
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