ES
Eugene S
Active since Mar 2010
2
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Reviews
2 reviews77 months ago
Telkom over charging, bad service and rejecting disputes without reason- 249901781911
Serious problem resolving accounting and the disputes thereof! Telkom telephonically contacted me and offered me a package to migrate from DSL to LTE. I accepted and i was assured that the DSL would be cancelled. From September 2019 i have been paying double due to Telkom charging me for the DSL and the LTE. At the time i did pick it up and contacted them where i was told that the fees was pro-rata, At which time i inquired; if that was the case then i would like to be explained why am i being charged the full fee for both services, The lady at the end of the line sounded irritated with such a question and i was told off. I have sent an e-mail today 3 December 2020 to follow up on an mail sent in December to resolve the account but have been notified that my dispute has been rejected, and that my account is in arrears for R3700. BTW No reason given for the dispute to be rejected. Telkom requested me to send a letter to cancel/Migrate my services months after the services has been migrated.... To put further injury to insult it seems that the over charging is continuing and i have been charged R372 per month for a service called DSL fastest bundle which i doubt i ever signed up for. Very very poor service delivery!
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94 months ago
Not a pleasent experience dealing with Fouche motors
I went to Fouche motors to look at a 2018 Toyota vehicle on Tuesday the 24th July 2018, They allowed us to test drive the vehicle and after the test drive we sat down and started to negotiate for my BMW to be traded in and we came to a price of R350 000. After closing the discussions for the BMW we moved over to discuss the purchase of the Toyota vehicle from him. I looked at competitor pricing for the Toyota bakkie and negotiated with Mohammed (The dealer owner) and he agreed to give me a discount of R16 000 but i was still not sure if i wanted to sign and asked for more time to think over the deal and get back to him, He was very forceful with his sales technique and it was close to closing time for the dealer so the negotiations was rushed. He asked me what would it take for me to sign the contract and i negotiated further with him and he gave me another R10 000 off on the Toyota bakkie but also agreed and guaranteed to give me trade-ins on 2 other vehicles which was respectively R81 000 and R100 000.00 without viewing them and after reporting that they do need work. He agreed to these terms thereafter based on these discussions did i signed the finance contract. Because we where rushed i also needed to rush the signing but i trusted the dealer, He promised me the world to get me to sign the financing documents and this happened the with myself, my wife, himself and the Wesbank rep present so i did not think that it was needed to double check everything. The next day i received an invoice which amounted to more than the verbal agreement was concluded and i went to the dealer on the 26hts to discuss the matter with Mohammed, I presumed he accidentally forgot the discount as promised and mentioned that the extra amount could be transferred to my account. It was here where i was simply told that the discount was added to my trade in on the BMW (Which is impossible as the trade in was established before any negotiations was made) and that he would not honor the guaranteed amounts to the trade in vehicles but he would offer me a R5000 settlement which i denied, he then told me he would get back to me by the next day. Stepping back on all verbal negotiations made prior to signing the finance! That Friday the 27th i got a really bad feeling and i decided that due to the terms not being met i would like to rather cancel the deal and move my business to another dealer. When visiting the dealer i was once again told that Mohammed would lower the amounts for the trade in of the vehicles and that he would settle with an amount of R15 000 which was still not the deal as originally signed which i once again denied. I verbally notified him that i am cancelling the deal and left the 2018 Toyota vehicle with all keys at his premises. He would not return my vehicles and told me to get legal counseling as the deal is done and that my cars have been sold. I phoned MFC and they confirmed that my vehicles had not been settled. I was forced to Uber back to pretoria with my tail between my legs to rush to my sick child in hospital. For the past week i have e-mailed all parties to cancel the deal, Mohammed is simply ignoring all calls and i have found out that he is pushing ahead with the deal to sell my cars and have settled my vehicles. To my knowledge besides the e-mails notifying him that he is not to sell my vehicles he has continued to do so even without written consent! When my attorneys phoned he simply said that i have signed the contract and that he is servicing his part.
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