Active since Jan 2023
I signed a application for supply of utilities(water and electricity) with Voltano on 27 May 2024. According to the application I was required to pay a deposit for water connection. No other fees were required. I paid the amount and sent the proof of payment together with the application form. On my utilities account for November 2025 (18 months later) a connection fee was added to my account. This is as I must guess the connection fee for my electricity 18 months ago. After emails requesting an explanation for this connection fee I am still guessing because Voltano does not reply. They only sent threatening mails and SMS massages to suspend my service.
Poor poor service stay away!! Bought whiskey online on 19 May 2023. After numerous emails and a personal visit to Makro Cape Gate ( management refused to see me) item not yet been delivered. Makro Satisfaction Survey - ID 3149917: I was actually asked what I think of their non exited customer service??