G
GARETH B
Active since Jan 2023
2
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2 reviews28 months ago
Dishonest and full of excuses.
Regret using them to waterproof a balcony with their so called rubberproof product. Work was done in by an *********** supervisor (during the December rains) while the owner was on vacation. Balcony started leaking within 2 months. Excuse after excuse was given - everything from their vehicles breaking down, being stuck in KZN, phones broken to even being unable to access mail on a laptop. Was verbally promised that I would be refunded and then back tracked when I took them up on the offer or to completely redo the balcony. They refused to admit that their work was inferior and insisted on just fixing where it is leaking - which any person who know waterproofing will agree that's like fixing a leaking dam with a finger. They didn't honor times and arrived 45 mins late for an inspection, without having the decency to call to they they were running late. I eventually used someone else who was ashamed to even say that the work done was dismal.
0 replies
40 months ago
Kept in the loop
I was kept up-to-date by TT Connect along the entire process - better than the ISP did. Technicians were on time and polite.
132 replies
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