CV
Chantell N
Active since Jan 2023
3
Reviews
0
Industries
Reviews
3 reviews22 months ago
Petit Animal Hospital - The Best!
What an amazing vet! We met Dr. Petro when I started getting concerned about my catbaby. I phoned early morning and she was willing to see us immediately. She picked up on a serious tooth and gum problem that our previous vet missed for almost four years despite the fact that we take our pets for regular checkups and vaccinations! She admitted him the same day and his problem was solved with succesful tooth removal and cleaning. She also took the time to show us everything and teach us a few things that we never knew. We also have two big doggos. We had a very bad experience with out boy after he almost died at our previous vet during a routine castration. We got a skeletal, traumatized dog back that couldn't even stand by himself for days! Needless to say when the time came for our girl to be sterilized we were very fearful. We finally got the courage to take her to Petit Animal Hospital as well. She had a very complicated, hard opp seeing as she had abnormalities but Dr. Petro did a successful sterilisation and we got a very happy doggo back, she was herself and bounched back in no time. We are so thankful. Again Dr. Petro showed us everything she removed and explained the problems she encountered. She takes her time to have conversations with you and doesn't rush you out the door as soon as you pay! Dr. also kept me up to date both times and we were at ease knowing what was going on. Dr. Petro's assistant is also most helpful, kind and patient. Petit Animal Hospital gives your many, many years of experience and knowledge, they truly care about the welfare and health of the animal/s/pets they treat. I won't take my furbabies anywhere else again. I know when I take them to Petit Animal Hospital that they will receive the best possible care and we get the best advice on any topic we ask about. Thank you Petit Animal Hospital, you guys rock!
0 replies
23 months ago
Lifelong Takealot Customer - NO LONGER!
I have been a loyal Takealot customer for over 15 years now but my latest experience has left me very dissapointed and I don't think Takealot will have my (or my business's) support any longer. I recently purchased personal items: facial lotions, etc. as well as a few bottels Douw Egbert Coffees in special. My order was immediately paid via my card and a few days later I received my order. I did NOT receive any of the bottles of coffee I paid for and I received 2 x LED bulbs that I did not purchase. We followed ALL the online steps to adress the problem to no avail. You can not log a return to try and communicate your problem because the coffee (and any other consumables) are non-returnable. And I never purchased the bulbs so I also can't click anywhere to return it!!! Eventually managed to send an email message (what a plight, no accessible Takealot Customer Service email and nobody answering phones!). "Olwetu" rep**** to my message. I had to repeatedly send the same info over and over and over. I send my S-code.I took photos of my delivery upon arrival showing the boxes and what I received, send the invoice with the coffee I purchased on BUT DID NOT RECEIVE. The person just keeps giving me the runaround saying I should log a return!!!! How shameful, I keep explaining I LITERALLY CAN'T BECAUSE YOU CAN NOT CLICK ON THE COFFEE AS IT IS "NON-RETURNABLE". And you can not log a return for a product you never bought!!! No help whatsoever. I just need to accept the fact that I bought a substantial amount of money's coffee as to stock up at home and business but Takealot is happy just taking my money and saying "sorry for the inconvenience". All I wanted was the dang coffee I paid for!!! How is that so difficult. Now I will have to cancel ALL my purchases that I had scheduled because what if this happens again, what happens when it hapoens with the expensive purchases, an even bigger loss? One can not take that chance and this is the thank you Takealot gives for years of loyalty. What a ****. Nevermind the hundereds and hundereds of reviews I have done (hours and hours) in the hopes of receiving the so called "R1000 vouchers", just another ploy to manipulate customers. With Amazon entering South Africa and the big success of other online companies one would think the Takealot group would look after their excisting customers but the absolute horrid attitude and service I received from "Olwetu, N" clearly paints a different picture. Clearly Takealot is comfortable with losing customer. My personal purchases, businesses and all my family that asks me to do their purchases for them via my Takealot App. We literally bought almost everything we needed from Takealot the past years. What a total let down and dissapointment.
0 replies
40 months ago
MTN - TOTAL DISASTER
My husband and I have been loyal MTN customers for many, many years. We have upgraded our contracts numerous times, always paid our monthly installment on time and never stopped supporting MTN. About two months ago we started receiving emails, SMS-messages and phone calls notifying us that it was time to upgrade. Firstly - we went to six different MTN branches to try and upgrade, none of them had phones in stock. Frustrated and worn out we resorted to order phones at our hometown branch (MTN Heidelberg Mall Gauteng). All the while we were constantly bombarded by MTN messages and calls. We went to check whether our phones had arrived numerous times. Two and a half weeks later they finally arrived and we were told to come in to conclude our upgrade. We had to make arrangements at work to quickly go into the branch. When we arrived loadshedding also arrived and we were told to come back later AGAIN. We went back after loadshedding and sat there for more than two hours just to be told that MTN was "reviewing" and we had to leave and come back the next day. The next day we were told that MTN does not want to upgrade the contract because we are "R100 over the amount they are willing to do". We remained patient and told them to then just move us down to the lower model phone (we ordered the Samsung S22+, so then go down to the normal S22). To no avail, they were still not willing to do our upgrade and the consultant told us that she would email the parties responsible and find out what was going on. To this day we have gone back to the branch numerous times and we have still not received an answer. All the while we are still being spammed and called by MTN daily telling us to upgrade! What an absurd situation. Is this the treatment hard working clients get for years of loyal support? Our money is good enough but when we need to be helped nobody is willing or able to help us. We are STILL waiting to be upgraded and we are beyond unhappy about how we are being treated by MTN. Surely this is not acceptable? Does one have to resort to the Media and channels like Carte Blanche now to get any answers. We do not see any other way. Many clients are complaining about the poor service delivery by MTN, enough is enough?
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5 Star
1 (33.333333333333336%)
4 Star
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3 Star
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2 Star
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1 Star
2 (66.66666666666667%)