AW
Anneline W
Active since Jan 2023
3
Reviews
0
Industries
Reviews
3 reviews14 months ago
2 days and after numerous attempts account blocked still not investigated or fixed
Hi I have been trying now for two days to get my account unblocked.I am not sure why it has been blocked in the first place.I have not used it before and was trying to make a takelot purchase on Sunday.I at first could not validate myself through the smile selfie app and followed the sms linked sent. It would then say validation completed but I could still not use it and after a few attempts my account was blocked. I have sent numerous emails and whatsapp messages and no one has been able to help. I just get send the validation links which is not helpful as I have done it multiple times, but still my account is blocked. I tried to call the help center, but they are not taking any calls due to high levels of calls.
53 replies
39 months ago
Want to pay account not received after indicating will only charge partial
We have never received over a twelve month period a bill for rates and taxes. Then when we moved out and wanted to get our deposit back, they admitted they only now received the bill from the owner, they made a mistake and will only require us to pay the last two months, as it was their mistake. Then they backtracked and said we have to pay the full 12 months of rates and taxes to the value of R25000
0 replies
39 months ago
Requiring to pay account never received
We have never received over a twelve month period a bill for rates and taxes. Then when we moved out and wanted to get our deposit back, they admitted they only now received the bill from the owner, they made a mistake and will only require us to pay the last two months, as it was their mistake. Then they backtracked and said we have to pay the full 12 months of rates and taxes to the value of R25000
0 replies
Review Distribution
5 Star
1 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (66.66666666666667%)