MF
Mmapaledi R
Active since Jan 2023
8
Reviews
0
Industries
Reviews
8 reviews10 months ago
Poor customer service
Old mutual customer care number is pathetic, I almost spend R300 every week I try to get hold of them and i hold almost 1hour for assistant and i m using air time,when I go their branches I dont get help and i have so many policies with them!! Last week I visited one of their branches in Hammanskraal the lady who was helping me she said i must call customer care imagine she didn't even bother to do that for me after explaining to her that when I call customer care I just hold ! Pathetic 0682061131
53 replies
17 months ago
Poor Service
I have a funeral policy, My husband paased on 04 october and i went to the branch to claim they ask for some documents and they send me to police station gor police declaration and they told me after 5working days, I went 3 times to one of their branches submitting same documents!!! Even today they stolill asking same documents to my supricing month end of october dame policy deducted their monthly premium and they dont even phone me I keep on sending them emails they dont even bother to respond 💔😭what a PATHETIC service
71 replies
20 months ago
Bad poor service
This company their service is bad its been a month now not getting help with internet connection when you call them they transfer you to internet department you will hold for morethan 45min and i use airtime to call them since 3rd of August until today I cant get hold to internet department.poor service indeed and what.makes me sick is they will never call you back.This company is robbing us 😭😭
53 replies
20 months ago
Good customer service
Very very good service keep it up ,Everytime when my car is off because of battery they call to make sure tha everything is fine.Good customer service
0 replies
21 months ago
PATHETIC SERVICE
The service here is pathetic, Since they deliver a Dstv router on the 1 of August till today is not connecting to internet, i started to call them from 2 August until the 7th i cant get help rhey keep on transferring me i hold until airtime finished! I wont pay something that is not working month end !! They Service is poor they are ****ing us with this routers because they are not connecting to internet and they cant even help or phone you back!!! Be alert becareful of this DSTV ROUTERS
53 replies
26 months ago
Store selling expired food
The store is horrible,dirty unfriendly staff,they just pack dirty stock on shelves! 25 Feb i went there and buy atchar when i take that atchar it was dirty and all of dem i forgot yo check expiry date.when i arrived home i open that atchar there was a smell when i check it was expired! I went back on 29 Feb to exchange 🙄you wont believe the whole shelve was packed with expired food careful when you buy der check expiry please waste of time and money i have to go back for expired atchar and the manager pathetic yhooo aaibo black market he was not even sorry like he did even apologize sies i wish metro police can go there nd check the whole store and give them a fine!!!
56 replies
32 months ago
Poor service
Pathetic service; worst bank with poor service and their staff! I had a loan with this bank and i was up to date even during covid i managed to pay them and it happens that i was dismissed at work and i know that insurance is not covering dismissal i went to Kolonade branch and jubilee mall to explain to them so that i can do arrangement with them i only asked 3months break after waiting for my pension funds for 3months i will settle their balance the bank refused to give me a break instead they even add insterests i swear to God this bank is so pathetic and i will never ever go back to them atleast i managed to settle their amount # go to hell african bank
262 replies
39 months ago
REST IN PEACE DEFY!!!!YOU ARE A SCAM DEFY
I bought twin tap defy washing machine february 2020! Warranty of this machine was 2yrs;unbelievable after warranty my machine stop working and I wemt to Railway hammanskraal where I bought it they told me about warranty!I then call Defy call centre what a pathetic service i got der,I was helped by Jefff and he atually lied to me by telling me that warranty of machine is 2yrs and is finished but I still qualify the Defy factory warranty and I must emailed him supporting documents and I did that after he never came back to me when I call again he told me they can't help me my machine is out of warranty and i used this machine for 2yrs after warranty is over machine also stops!! And the first Defy twin tap I used it for morethan 10yrs but now because defy is no longer defy be aware of Defy you will wasye your money and time.Pathetic services that defy is delivering!!!People becareful when you buy defy brand is now fake!!😥😥I am stucked with brand new machine they are telling me that I must pay R600 for their technician I told them that I paid a lot of money for that machine they can go to hell Defy will try another brand!!!DEFY YOU ARE SCAMMING YOUR OWN CUSTOMERS
60 replies
Review Distribution
5 Star
1 (12.5%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
7 (87.5%)