LM
Linda M
Active since Jan 2023
2
Reviews
0
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Reviews
2 reviews24 months ago
Mtn insurance
Very bad service with *********** call centre agents!! It's been two months if waiting for my claim to be processed. Everyday I'm told stories, even the documents I sent don't get passed to the relevant departments for two weeks until I phone and ask. Worst experience ever !!!
0 replies
39 months ago
Faulty landline phones
I applied for landlines for my offices at MFP and every week there was an issue , the phones were not working. I was getting countless messages from clients complaining that they can’t get through to my office to make bookings. I would call MFP and send emails, someone would come but the phones were still having the same issue. When I emailed them wanting to cancel they didn’t respond instead they would come to my office and make promises. I sent a cancellation notice and they are telling me I still need to pay rental of the phones . I don’t understand why I’m told to pay for rental of the phones as the I wasn’t getting service that I was paying for. I was losing clients because the phones were forever faulty. They failed to provide what I was paying for and should therefore release me from their contract!
0 replies
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1 Star
2 (100%)