IN
Izelle N
Active since Jan 2023
3
Reviews
0
Industries
Reviews
3 reviews8 months ago
Absa insurance: Sinenhlanhla Dlamini
Absa insurance: Sinenhlanhla Dlamini. Thank you for efficient and excellent service. My query was handled quickly and with warmth and kindness. Thank you Sinenhlanhla! You are doing a great job!
53 replies
37 months ago
Fraudulent company
The product they advertise is not what you received. The refund policy is false. Please please be aware! Their communication to queries is so professional but THEY ARE FRAUDULENT! Please don’t order from these people
0 replies
39 months ago
Incompetent management and poor customer service
I have visited Zau spa a number of years ago and was very impressed. When I visited Gauteng early January me and friend decided to book a package. Unfortunately due to her work we had to move the appointment 1 day earlier. Via mail they confirmed it (although they said the next time we change a booking there will be a fee charged) The day before they contacted me to confirm the booking. An hour late they phoned again to say that that package is not available for the Tuesday, I must pay in for the appointment. I was not prepared to do that seeing the it already cost me R850 per person. I phoned and ask for my money back as I was not able to reschedule as I was returning to Cape Town the weekend. Telephonically they confirm that this was in order and said I must email them my banking details. Two weeks later I followed up as I heard nothing from them. Now they tell me they are not going to refund me. When I asked them to speak to the owner - they said the owner doesn't give her number out. I then asked if the owner can phone me. No reply. I am extremely disappointed in the service and communication of Zau spa. Never to recommend to anyone.
0 replies
Review Distribution
5 Star
1 (33.333333333333336%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (66.66666666666667%)