C
Cloud-Captown
Unclaimed Business
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Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceFJ
Fahimeh J
1 reviews | Active since Jan 2020
26 Nov 2023, 09:33
**** and *****
Absolutely ****! Do not buy from them. The supplier is from China, the quality is very bad and it’s not the same as pictures. If you want to return, you have to pay by yourself which will cost more than the price of the item! I bought sandals for R699 which doesn’t worth even R100! This business needs to be closed down as their trading is just a *****. Unfortunately I didn’t check the reviews before I buy from them otherwise I would never do that. This is supplier: Ms. Chang Garage No. 144, Building B8, Dexin Garden, Yuhua District, Changsha City, Hunan Province, China Post Code 410007 +86 18908492225
Helpful (0)
|Replies (0)FJ
Fahimeh J
1 reviews | Active since Jan 2020
26 Nov 2023, 09:33
**** and *****
Absolutely ****! Do not buy from them. The supplier is from China, the quality is very bad and it’s not the same as pictures. If you want to return, you have to pay by yourself which will cost more than the price of the item! I bought sandals for R699 which doesn’t worth even R100! This business needs to be closed down as their trading is just a *****. Unfortunately I didn’t check the reviews before I buy from them otherwise I would never do that. This is supplier: Ms. Chang Garage No. 144, Building B8, Dexin Garden, Yuhua District, Changsha City, Hunan Province, China Post Code 410007 +86 18908492225
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Replies (0)IN
Izelle N
1 reviews | Active since Jan 2020
22 Mar 2023, 17:40
Fraudulent company
The product they advertise is not what you received. The refund policy is false. Please please be aware! Their communication to queries is so professional but THEY ARE FRAUDULENT! Please don’t order from these people
Helpful (0)
|Replies (0)IN
Izelle N
1 reviews | Active since Jan 2020
22 Mar 2023, 17:40
Fraudulent company
The product they advertise is not what you received. The refund policy is false. Please please be aware! Their communication to queries is so professional but THEY ARE FRAUDULENT! Please don’t order from these people
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Replies (0)SP
Shane P
1 reviews | Active since Jan 2020
26 Nov 2022, 13:00
Cloud-Cape town is a SCAM!!!
I purchased a pair of takkies advertised on their IG account and website. It was an expensive one. When I received it a month later from order, the quality was absolutely poor. It looked nothing like the images on their sites. I sent an email to return the product and was told they will not be able to take it back. I must ship it to china at my cost in order to get a refund. I emailed customer services several times asking to speak to a manager. The lady Hannah on couldn’t give me her managers details. This company is a scam. They charging exorbitant prices for poor quality takkies and leading people on!!! I am disgusted that a South African company from Cape Town will rob people in this manner. I regret not reading the reviews in hello Peter earlier before purchasing from this company
Helpful (0)
|Replies (0)SP
Shane P
1 reviews | Active since Jan 2020
26 Nov 2022, 13:00
Cloud-Cape town is a SCAM!!!
I purchased a pair of takkies advertised on their IG account and website. It was an expensive one. When I received it a month later from order, the quality was absolutely poor. It looked nothing like the images on their sites. I sent an email to return the product and was told they will not be able to take it back. I must ship it to china at my cost in order to get a refund. I emailed customer services several times asking to speak to a manager. The lady Hannah on couldn’t give me her managers details. This company is a scam. They charging exorbitant prices for poor quality takkies and leading people on!!! I am disgusted that a South African company from Cape Town will rob people in this manner. I regret not reading the reviews in hello Peter earlier before purchasing from this company
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Replies (0)SB
Sandra B
1 reviews | Active since Jan 2020
13 Sept 2022, 07:22
Cloud-Capetown - Don’t touch. China based scammers
I ordered shoes in the middle of August. Not having received them now the middle of September I decided to follow up. Have sent multiple emails to Hannah with no feedback. Reading HelloPeter now I see they are scammers. Wish I’d looked at Hello Peter first. Don’t touch them !!! You will never get your order and apparently when you do they are from China amd very bad quality. Definitely not what is in the picture.
Helpful (0)
|Replies (0)SB
Sandra B
1 reviews | Active since Jan 2020
13 Sept 2022, 07:22
Cloud-Capetown - Don’t touch. China based scammers
I ordered shoes in the middle of August. Not having received them now the middle of September I decided to follow up. Have sent multiple emails to Hannah with no feedback. Reading HelloPeter now I see they are scammers. Wish I’d looked at Hello Peter first. Don’t touch them !!! You will never get your order and apparently when you do they are from China amd very bad quality. Definitely not what is in the picture.
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Replies (0)HC
Hellen C
1 reviews | Active since Jan 2020
7 Sept 2022, 21:41
Thieves!!!!
Shocking service!!!!!! Scammers!!!! Thieves!!!! They take your order money, send you a tracking nr & needles to say you don’t get your parcel as promised!!!! DONT DO BUSINESS AT ALL WITH THEM, they ARE LIARS & THIEVES!!!
Helpful (0)
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Hellen C
1 reviews | Active since Jan 2020
7 Sept 2022, 21:41
Thieves!!!!
Shocking service!!!!!! Scammers!!!! Thieves!!!! They take your order money, send you a tracking nr & needles to say you don’t get your parcel as promised!!!! DONT DO BUSINESS AT ALL WITH THEM, they ARE LIARS & THIEVES!!!
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Replies (0)EK
Elize K
1 reviews | Active since Jan 2020
5 Sept 2022, 09:46
CLOUD SHOES, Cape Town
I ordered a pair of, what was advertised as 'Orthopaedic shoes'. The company creates the impression that it's a local, Cape Town company. The shoes were advertised for R799,00, free delivery and no taxes payable! It took around 5 weeks to eventually receive the shoes. I received a notification from the Post Office, informing me that I had to pay an additional R442,39 customs duty, which brought my total to R1242,39!! Over and above this, when I opened the parcel, I was shocked to see the poor quality of the shoes!! It is complete Chinese junk - not even worth R200,00! I spoke to a lady at Customs who informed me that they are aware of the fact that this company is scamming people through false advertising! PLEASE STAY AWAY FROM THIS COMPANY!
Helpful (0)
|Replies (0)EK
Elize K
1 reviews | Active since Jan 2020
5 Sept 2022, 09:46
CLOUD SHOES, Cape Town
I ordered a pair of, what was advertised as 'Orthopaedic shoes'. The company creates the impression that it's a local, Cape Town company. The shoes were advertised for R799,00, free delivery and no taxes payable! It took around 5 weeks to eventually receive the shoes. I received a notification from the Post Office, informing me that I had to pay an additional R442,39 customs duty, which brought my total to R1242,39!! Over and above this, when I opened the parcel, I was shocked to see the poor quality of the shoes!! It is complete Chinese junk - not even worth R200,00! I spoke to a lady at Customs who informed me that they are aware of the fact that this company is scamming people through false advertising! PLEASE STAY AWAY FROM THIS COMPANY!
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Replies (0)TM
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