PP
Phakama Administration Services (Pty) Ltd Phakama Administration Services (Pty) Ltd
Active since Feb 2023
6
Reviews
0
Industries
Reviews
6 reviews19 months ago
Response to complaint from Hester Kroukamp
Dear Hester Kroukamp, Please accept our sincere apologies for the difficulties you experienced to make the changes to your policy. We sent the updated policy document to you gmail address, as requested. Kind Regards, Phakama Team.
0 replies
19 months ago
Response to complaint from Tesh Komani,
Dear Tesh Komani, Thank you for your post on Hello Peter and informing Phakama regarding your complaint. Phakama provided feedback to your gmail address on 6 September 2024. The correction to your policy start date was processed as per previous correspondence and the proof of payment of the payback has been sent to you. Please let us know if you need any additional information. Kind Regards, Phakama Team
0 replies
22 months ago
Mr Charles J please call Phakama on (012) 348 8310
Dear Mr Charles J, The Phakama team would love to contact you to amend your banking details for your debit order. (or for your mother). Please provide us with as much details as possible for us to call you like your policy number or cell phone number. You can reply on www.phakama.co.za there is a contact us button that is put through to our consultants immediately. Or you are welcome to send me a mail directly myrag@phakama.co.za or call 0 7 4 8 9 9 8 2 1 2
0 replies
24 months ago
Dumsile, please contact Phakama. We would like to talk to you.
Dear Dumsile, I am responding from Phakama Administration Services, this is the only way to contact you. We cannot find your funeral policy details or your contact number. We want to call you to discuss your complaint. Please call us on 012 348 8310 and we will call you right back. or, alternatively, e-mail us on compliance@phakama.co.za with your number, and we will call you right away. Regards, Phakama Team
0 replies
34 months ago
Amazing Service
Phakama claims team is really amazing. Thank you for assisting with the funeral claim
0 replies
Review Distribution
5 Star
4 (66.66666666666667%)
4 Star
1 (16.666666666666668%)
3 Star
1 (16.666666666666668%)
2 Star
0 (0%)
1 Star
0 (0%)