Active since Feb 2023
It's the 2nd time I've been experiencing such bad service from McDonald's Tsakane mall. I went there to get my breakfast before work and for the 2nd time my order took long and when it arrived my cappuccino was not there and the lady who was supposed to prepare it she said she didn't see that there was an order and I waited another 5minutes and was late for work. Today again I ordered,all the other people who ordered after me got their orders first and eventually when my order came the cappuccino wasn't prepared yet again. I don't know if it's personal coz the same thing can't happen to the same person at the same restaurant.
I purchased a share box and an extra big Mac meal and as I received my order at the drive thru, I asked the lady if my order was complete and she **** to my face and said yes. To my surprise when I got home, the extra meal wasn't there, so when I drove back to the mall they were already closed. I had to eat 2 nuggets with a cold drink for dinner, what a total waste of time and money and petrol considering the rising fuel prices in this country on a monthly basis. I'm so disappointed and Considering it was the 3rd time I had this issue with the McDonald's at Tsakane mall.
I went to Checkers at Mall @ carnival to get a few things for my son going to boarding school, I saw that the Kelloggs noodles were cheaper and I took a picture of the price and when I got to the till the price was higher by R. 4 and when the lady at the till wanted to verify, the price had changed at the shelves. The manager refused to give me the noodles with the price I saw a few minutes ago, I'm very disgusted as this wasn't my fault. The price was changed after I saw it.