Active since Feb 2023
I ordered a router online from the Newcastle store on the 6th of August. Today is the 28th of August, I haven't received this order and I have subsequently cancelled it. I was not made aware as to why the product was delayed - poor communication hence 1 star. Still waiting for confirmation of getting my money back.
I was there on a Friday night with work colleagues and had my phone pickpocketed. It definately felt like I was studied by the perpetrator(s). There are just too many eyes on you as soon as you arrive. Luckily I had some cash on me for getting home otherwise I would have been stranded there. The place has bad vibes. I felt as if I was in prison, super uneasy, with a gang of waiters, who are always watching you. I do not recommend this place at all - rather stay home. Just know that if you go there to have a good time, there are other people who are there to work (on you).
I've been using the service for almost a month. Support is quick to respond and the system is robust. I was assisted by Krishna P.