AR
Anelda R
Active since Feb 2023
3
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Reviews
3 reviews35 months ago
MTN recycling numbers
MTN gave my number to someone else I have been using my cellphone number on MTN for most 12 years. I have ALWAYS PAID MY ACCOUNT ON TIME BY DEBIT ORDER. When my contract got cancelled in February, I requested to keep my number on prepaid. I went overseas with roaming activated. Which never worked and MTN doesn't respond to my emails. It was VERY INCONVENIENT TO ME while travelling abroad. Yesterday I got logged out of my WhatsApp and tried to get my WhatsApp verified again but MTN gave my number to someone else. They said that this person doesn't have any access toe previous messages or personal data but that person started messaging some of my contacts. He has been receiving all my messages,photos personal information such as ID and bank info in the meantime! MTN just says they can't do anything about it. CAN I SUE MTN FOR BREACH OF PRIVACY / INCONVENIENCE CAUSED?
0 replies
38 months ago
SCAM!!!
SCAM!!! Husband ordered a purse for me 12th February 2022, more than a year later. They lie about everything, full if excuses. They don't deliver the products you pay for. STAY AWAY, DON'T WASTE YOUR MONEY!
0 replies
38 months ago
MTN cancellation
I canceled my contract on 12 September 2022. I paid a cancellation penalty fee of R708.00 at MTN Store La Piazza Square. I've sent several emails to retentions, customer care and complaints but they don't respond. Everytime I send an email I just get a reference number and in the end of the month I still get the bill, what was the use of paying a cancelation fee. They don't help you instore, don't answer when you call and don't reply on emails.
0 replies
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1 Star
3 (100%)