Active since Mar 2023
We have both with my husband John Ashton wrote to Lufthansa that they cannot compensate my husband only and not compensate me they said their decision stands. Thus pure and undiluted **************. My husband and I will never use Lufthansa again we will forfeit our return ticket to the UK on the 11th of May 2023. When we get to the UK will seek legal advice for ************** .
I travel with my husband John Ashton from the Manchester,UK on the 14th of February to Johannesburg but when we get to German our flights was cancelled we arrived in the hotel they had organised at midnight because of poor direction we got lost in the train a group of us. They arrange for another flight to Johannesburg the following day at 12 PM to arrive in Johannesburg just before 12 midnight. Our plans were disrupted so badly we didn’t find a place to sleep in Johannesburg till 3AM. According to the European law they are suppose to pay us compensation of £600 Euros for the inconvenience of cancellation of our flight. * NOTE- we both made a claim same time with my husband John Ashton they paid him alone compensation and declined my application for compensation and told me it’s for my safety. Lufthansa are discriminated mr so badly. They are ****** I have been trying to find out why they paid my husband Bly and not pay me they say the flight was cancelled for my safety. What a shame my husband was compensated because he is white and he is English they looked at my name and surname and thought this is African she doesn’t know her rights we won’t compensate her not knowing Hohn will show me because he is not ****** and he is my husband. I have asked them several times why they have discriminated me they say their decision stands there. We will fight ************** till the end. I bag African people to avoid booking with Lufthansa as they compensate whites only. Shame on them there is no place for ****** in our days.
Jozini Tiger Logde is a beautiful hotel we cannot fault it however we had a very bad experience. We did our wedding in this hotel on the 10th of December 2023 but we were scammed by the photographer called Sibusiso Magwaza from Jozini media he charged us R13500 to do our wedding video, 32 page photo book and 2 big framed photos instead he sent us 14 page photo book with very bad photos with shadows this is because the police was demanding our stuff, no video no enlarge pictures and no 32 page photo book, we have been asking him to give us the stuff we paid for but he told us he doesn’t care he won’t give it to us, our solicitor has sent him a letter of demand but he has not responded. We hope to take him to court. So Jozini Tiger Lodge we worn you do not allow that con man scammer called Sibusiso Magwaza or Jozini media to offer false services in your hotel because this has a negative effect to your hotel. So we travel all the way from UK to get married in a nice hotel to be scammed we don’t want anyone to experience what we went through.
Nedbank did not give me bank statements for my home loan for the whole year only to tell me a year later I was in arrears when I was far in advance with my payment as I was paying using the reference they gave me when I was in arrears. I gave them the proof of payment and they said the money did not reach my home loan account I must chase it with FNB. FNB will say is with Nedbank and Nedbank was insisting that is with FNB. I had to come twice from the UK to sort this mass. I told Tshepo and Lee-Anne that the money should be with arrears account department as they gave me the reference when I was in arrears but they both completely ignored me and insisted that I trace my money with FNB. Eventually FNB told them the money was in their arrears account. R459000 was missing when they found the money they debited half to my loan account and half to a person I don’t even know who bears same initials and surname as mine. I have not work for 3 months trying to sort this missing money issue. Non of them have come with apology for stressing me and my family and for the loss of income. The customer service is below Zero mark. The bank is not worth a star. If it was UK bank I wouldn’t lift a finger the banks would have sorted the matter between them without involving me.
For three months I have spoken to 50 people in Nedbank and FNB. There R459000 went missing Nedbank did not send me bank statement nor tell me that they were not receiving money from me. I kept on paying using the reference they gave me only to find that I was paying on their arrears account instead of credit account. I had to come back twice in South Africa within 3 months to sort this issue. Nedbank saying money is in FNB and FNB saying it is in Nedbank. I told Nedbank several times to trace the money I paid in April 2020 when I was in arrears as the missing R459000 is in the same account but Nedbank completely ignored me until FNB told them to look in their arrears account. They have credited half of the money to my account and credited the other half to another person I don’t know with similar name as mine. They said they are trying to retrieve my money. The staff is so incompetent, poor and **** customer service. They don’t care about their customers. They told me to trace the money with FNB for three months until FNB told them to check their arrears account where they found my money. If Tshepo and Lee-Ann had listen to me when I told them that the reference I was using was given to me in April 2020 when I was im arrears they should have checked with arrears account. They caused a lot of stress and loss of earnings. I had to come from UK to deal with this sjambok. So incompetent and inconsiderate bank, no interest in their customers. I wish no one use Nedbank it needs to be shut down.
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