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j S
Active since Mar 2023
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2 reviews38 months ago
Sligo Ireland #John H manager
my first receipt number ref is 9R7V6VHL7HZP at 1617hrs on 3Mar'23 I ordered 2 Mclplant meals medium and one deal of 4.20 (Mcplant sandwich and fries).charged is amount 22.75e. Have a look kindly and tell me how come a price of above is 22.75e? i see now that my order was put as seperate items rather than in a meal.. where i ordered meals. She asked me to wait in yellow box for order after reconfirmation with myself (i requested reconfirmation). When I received the order one Mcplant and one fries were missing. I requested delivery staff that 1 Mcplant and one fries were missing. No receipt was given. Instead the Manager John H came out very aggressively (either drunk or drugged looking)and started arguing with me waving the receipt that I paid for 2 meals only and i should just go. I requeted him that i dont have receipt but even without receipt can he advise me how just 2 medium meals on price of 8.60e each can come to 22.75 that i paid. John "told" me that he is "the manager" and no staff can say more than what he is said to me.I requested that may we kindly ask the order taking lady . John H said that he is not interested and he doesn't know that "how much is one meal" so he cannot tell me anything other than I should take my duplicate receipt and go. I went inside and spoke to the lady who was at counter for order and she affirmed that I ordered as I mentioned, afterwards a new manager came and asked if everything is okay from staff, he had my receipt and was trying to ask me what happened when John H came and said that I should not stay here as I am harassing the staff and I should leave the restaurant. He aslo told me to complain if I want...and he wrote 07077@ie.mcd.com with Steve name on it and gave that to me. This is very clearly Racist and differentiating behaviour with ultimate rudeness acting like a Cult leader . John was looking very Intoxicated with intimidation and threats to me constantly I went to the drive way again and ordered Mcplant and paid.i also asked the lady that when I ordered previously they gave me a fries but said that i dodnt order and i received so instead of myself claiming for Mcplant and making an issue..since I was given fries so its only fair for me that I should be charged for that and she without saying or asking anything charged 2.60e and said ok. (very different/strange dealing, i would request to see video of your politeness please) I received my order next window but it was very apparent that almost all staff ware either in shock or in fear of something at that time. John asked me to leave McDonalds when lot of people were around without anything rather accusing me of Staff harrassment and made me feel humiliated amongst the people wrongly. That's an experience which will have me disconnect from McDonalds forever. #Sligo McDonald #John H Manager Sligo McDonald.. i am happy to be contacted if John H denies anything, i may have dash cam footage from my car. I would request you to listen to order conversation and other conversations with staff from your camers as the details are quite a bit and i am trying to keep it short. May I request footage from yourselves kindly for the drive through and inside from 1605 to 1700hrs please. if that can be emailed kindly or if there is a procedure, please let me know. For McDonald branch owner: This branch was having very rude staff over the years unfortunetely but now they have audacity to accuse , defame, humiliate people openly, that is something you need to see for yourself kindly. Mr John seems to be on "something" and it will not take a while before this store stories wil be in the local paper.
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38 months ago
Inhumane Experience with Narcisistic Behaviour at Sligo Ireland
I ordered 2 meals Mcplant and one deal of Mcplant and fries (4.20). Lady who took my order was polite and good. She asked me to wait in yellow box for order. When I received the order one Mcplant was missing. I requested delivery staff that 1 Mcplant is missing. Instead the Manager John H came out very aggressively (either drunk or drugged)and started arguing with me waving the receipt that I paid for 2 means only why I am making an issue. I requested that I ordered different as mentioned money I paid is more than 2 meals alone.i requested that may we kindly ask the order taking lady . John H said that he is not interested and he doesn't know how much is one meal so he cannot tell me anything other than I should take my receipt and go. I went inside and spoke to the lady who was at counter for order and she affirmed that I order as I mentions ...John H came and said that I should not stay here as I am harassing the staff and I should leave the restaurant. He wanted me to complain if I want. There was a newly promoted manager in there who approached me kindly and wanted to listen to me but John didn't want any staff to talk to me. This is Racism. Rudeness.Intoxicated behavior with intimidation threats to a customer. I went on drive way again and ordered Mcplant and paid.i also asked the lady that when I ordered previously they gave me a fries but not Mcplant so jnstead of myself claiming for Mcplant and making an issue..since I was given fries so its only fair that I should be charged for that and she without saying or asking anything charged 2.60e. I received my order next window but it was very apparent that all staff was in shock or at their toes at that time That's an experience which will have me disconnect from McDonalds forever so goodbye McDonalds and kindly have sane and non drugged people as your staff. #Sligo McDonald #John H Manager Sligo McDonald...!
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