KF
Kelly F
Active since Mar 2023
4
Reviews
0
Industries
Reviews
4 reviews16 months ago
Temu losing clients because of Allport Cargo
I ordered from Temu. Instead of Buffalo, who have always been great I got Allport Cargo. And the payment link does not work. I made the payment I can’t tell you how many times. Eventually contacted them and what a nightmare to get EFT details to pay this way. In a nutshell getting this payment done and getting my parcel to Fastway has been such a mission, endless calls, emails and still no parcel. The girl in customer services Kesha - works from home and cannot be contacted or held accountable. And the receptionist covers for her. To the point of raising her voice and asking me to stop while I was telling her my issue so that she could rudely tell me why I was wrong to be upset. Terrible service it’s been 2 weeks and I don’t know if or when I’ll get a parcel which cost me over R1k. I won’t order from Temu again and I was a loyal customer always happy with Buffalo but this was a nightmare and I see a few reviews all about the same girl working from home at all cargo and the receptionist who is rude if she even takes your call. It’s not worth the risk.
0 replies
21 months ago
Jack Friedman Jewellers Mystery Shopper ****
I would like to warn others of a potential ****. I was approached by Jack Friedman Jewellers and asked to be what they call a mystery shopper. I had to meet them at a shopping centre, wear glasses with a camera and play a role in which they test their staff. For this they offer a R750 payment for your time, travel and parking. You also need to fill in a report afterwards, I did all of the above and once the report was submitted there was silence. Suddenly no response to email or what’s apps where we had previously corresponded. I tried to contact them for 2 weeks afterwards and then wrote a complaint on here (Hello Peter) within a few hours of doing so I was suddenly contacted on the what’s app number and email to say they apologise and would be paying me immediate which they did. There after they reported my review as being false. I have there for removed the reported review and rewritten this to reflect the updated situation as clearly had I not written this review I wouldn’t have been paid. It’s not a huge amount and had I not been paid it wouldn’t have broken the bank but I am absolutely shocked that a brand such as this conducted them selves in this way. Its really shameful. Pleased I got my money but to have to go to these lengths is shameful Jack Friedman jewellers !
0 replies
21 months ago
Jack Friedman Mystery Shopper ****
I was approached by Jack Friedman Jewellers and asked to be a mystery shopper, which was a new concept to me. They asked me to wear glasses with a camera and pose as a shopper with a few mandated requests. I drove from 45 mins away to meet them for this on a very busy weekend for me and the agreement was that I would be paid R750 for this. And to send them a form back with further comments on the experience and my bank details which I have. I have sent it to the HR lady, Ashley who approached me for this. Tanya who I believe is the manager at the Sandton branch and Marina the Cape Town owner also met me. Iv tried contacting everyone of them since, on emails and numbers that we used to arrange this and have now been ghosted by all involved. I am quite shocked that a brand like this would be engaging in ****s. Just wanted to warn others in case you are approached. I will see how and where I can report this to protect other consumers too.
0 replies
38 months ago
Decline in Rain Data's Service Offering
I am very disappointed as I recommended my folks get rain and I set it up on my profile. We even upgraded to a %G which should according to Rain run well at this location. The wifi has been off far more than on for two weeks now. I logged a complaint and had a service rep call us and change the set up, nothings changed. She said she would call the following day to see if there was improvement. Her number called me twice and each time i answered she put down in my ear. The number won't allow a ring back, which I assume they know so much easier to conclude a call like this when an issue is unfixable one can only assume. Iv logged a second call to no avail. I was previously impressed in my own own home, so really disappointed to see such a shocking decline in service across the board in a few months.
371 replies
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1 Star
4 (100%)