TW
TWilson W
Active since Mar 2023
7
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7 reviews25 months ago
Be warned
Left with my money and my building supplies. Charles Keyser is the contact person. Purchased marbelite from him for pool renovations. Supp**** an unknown brand (with his word as reference), and after having to redo pool twice(!) the colour was still blotchy and uneven. This cost me a lot of money in materials and labour. I contacted him to return the leftover marbelite bags which he collected from me and promised a refund. This was in December of last year. Ive contacted him numerous times with no refund forth coming. Would not recommend anyone doing business which such an ************* person.
0 replies
27 months ago
Worst customer service
Basically sold me a damaged product as a ‘flash sale’ and when I returned it to be replaced by the same item in (what you would expect) better/decent condition -they were less than truthful and responded via email that item was out of stock when it was clearly still available for purchase on their site (at a now much higher price). Told me I could re purchase it myself but that I would need to pay the new price... Un ethical
0 replies
27 months ago
*********, cant wait for Amazon
Basically sold me a damaged product as a ‘flash sale’ and when I returned it to be replaced by an item in decent condition -they **** and said item was out of stock when it was clearly still available for purchase (at full price). Bunch of ******.
0 replies
31 months ago
Dont waste your time
Pointless and useless, dont waste your time. Logged a complaint and after more than a month of correspondence with the LPC - having to share contracts, proof of payment, all my private email trails wrt the lawyers Im complaining against etc etc. THEN only they tell me oh but they dont have jurisdiction. Could they not have told me that on day one?
0 replies
31 months ago
Dont waste your time
Pointless and useless, dont waste your time. Logged a complaint and after more than a month of correspondence with the LPC - having to share contracts, proof of payment, all my private email trails wrt the lawyers Im complaining against etc etc. THEN only they tell me oh but they dont have jurisdiction. Could they not have told me that on day one?
0 replies
38 months ago
Beware, just a front!
Scam scam scam Logged request for double door fridge freezer repairs, company sent an subcontractor (whos company doesnt exist online). Subcontractor had no idea what he was doing, replaced compressor twice, charged us a fortune, 3weeks later we still had no working fridge/freezer. Phoned Superior multiple times and sent emails, lady that answers phone just says manager is not available. Eventually spoke to a ‘George’ who said they use subcontractors and basically takes no further accountability. Waste of money and time.
0 replies
38 months ago
Beware!!! Just a front
Scam scam scam Logged request for double door fridge freezer repairs, company sent an subcontactor (whos company doesnt exist online). Subcontractor had no idea what he was doing, replaced compressor twice, charged us a fortune, 3weeks later we still had no working fridge/freezer. Phoned Superior multiple times and sent emails, lady that answers phone just says manager is not available. Eventually spoke to a ‘George’ who said they use subcontactors and basically takes no further accountability. Waste of money and time.
0 replies
Review Distribution
5 Star
1 (14.285714285714286%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
6 (85.71428571428571%)