Active since Mar 2023
Pedros Sasol Umgeni and Yumbi are happy to take your money immediately, cancel your order and then tell you to wait 5business days for a refund. Pedros Sasol Umgeni sounds like Chaos over the phone, with the staff member who answered the phone screaming for the manager who tells me it's not their problem, I must call yumbi I call yumbi, who only have 1 person working, who is allegedly the manager, who has nobody to escalate to and who says I have to wait 5business days. I asked for the order to be transferred to another store, the answer was No
Pathetic service from Yumbi and Pedro's They are quite happy to take your money cancel your order and expect you to wait 5days for a refund, yet they were quite content to take my money immediately when placing my order. Pathetic service, 1 person on call, who is allegedly the manager and nobody to escalate to