DS
Dayna S
Active since Mar 2023
2
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2 reviews26 months ago
Neglect costed a life
Won't experience I ever received at the PDSA in Soweto. My dog was sick and the mobile clinic said they will admit him. They took R500 admission fee but did not even admit him and he died. They then blamed load shedding for not giving us a call to inform us and also that there was no doctors on site to assist. Worst hospital for animals they do not provide proper treatment and care for emergency cases. I am very unhappy and I hope their neglect does not cost the lives of more animals. They need to be investigated in terms of the hours the doctors are there, the service the mobile clinics provide and their source of communication.
0 replies
37 months ago
Truworths trade route mall bad customer service
I went to truworths at trade route mall and I received such bad customer service. Because I had a query that required them to call customer service to confirm they made me wait until they served all the other customers before attending to me. When we questioned the cashier by the name of Thabo Pelo he had such a bad attitude and even rolled his eyes at me. I am truly disappointed and the service I received and once I resolve my query at another branch I will be closing my account!! Disgusting and I don't recommend anyone to ever be served by rude people like that. He ruined my day and took my time. He made it seem as if my query was not important and the rest of the people in the line are more important just to finish quickly rather than attending to me. Terrible behavior and bad experience from a customer service perspective.
53 replies
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