Natasha R

Active since Mar 2023

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2 reviews

10 months ago

COMPLAINT-HONCHOS SMALL AND PRESIDENT

I’m a regular customer at the Honchos branch located at President & Small Street inside Ottawa Mall, but after today, I’m honestly reconsidering ever spending my money there again. Not only was I denied the option to choose my chicken piece (which I’ve never had an issue with before), but the staff had a stinking, dismissive attitude, as if my request was a problem or I was asking for a favor instead of paying for a service. I support this business often, and it's incredibly disappointing that they treat a loyal customer like this. There’s clearly a lack of customer service training and zero regard for the people keeping the business running. Until management addresses this and corrects the attitude problem at this branch, I will not be returning. Service like this is how you lose good customers.

0 replies

UberEats

37 months ago

Ubereats

I Ordered food from KFC via Ubereats, they did deliver the food and I paid Amount of R191,90 cash, But now when I check on my ubereats app it says i have an outstanding amount of R191.90 which I paid already...

0 replies

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2 Star

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1 Star

2 (100%)