Active since Mar 2023
I am an existing client of cartrack and have from 8 May 2024 send numerous mails to downgrade an existing vehicle package to only pay R99 per month. The many mails I have asked for feedback on why the system was not downgraded i did not get feedback neither up to today 3 july 2024 was the request completed , Yet cartrack continious to bill me monthly for the higher rate and blatently ignores my requests. I have also asked to speak to manager and up to date no manager has called me to make arrangements for the down grade. I find the service absulutely unacceptable .
To whom it may concern I have used montana to repair dent in double cab. Taking it back with wrong Colour applied and after this was fixed then what a struggle to get Tiaan the owner to replace badge for the raider and also the middle gear console to be replaced after some chemicals used for whatever reason damaged the gear console. After two months and several visits by myself to Tiaan the owner with empty promises after contacting supplier myself finding out no parts have been ordered. I would not recommend sparkling auto montana to anyone. No one deserves this poor service and empty promises.