Active since Mar 2023
WARNING! This company is a *****, I recently visited a branch in Windhoek and purchased 2 eSIMS. Shortly after the transaction, their system “went offline” and since it was almost 5pm they asked for us to come back the next day, which we couldn’t do as we are staying very far away. The salesperson Mercy assured us they would be online the next morning and they will active our eSIMs but when we tried - there was still an issue.
I was assisted by Trayhan Lewis to get my car towed to a battery center. He was very thorough and responded to my emergency request with no delays
Haniph Nkuna assisted me with getting someone to come help with my flat battery, he was very patient and quick to help
Thabang was extremely time efficient with getting me help
Thabo was swift to take my call and gather the necessary information to get a tow truck to my location.
Kgahliso was very efficient, clear and helpful with regards to updating my policy information