RB
Roxanne B
Active since Mar 2023
3
Reviews
0
Industries
Reviews
3 reviews3 months ago
********* Business
We entered into a contractual agreement with a the venue for a company event, which included confirmed accommodation as a material term of the booking. When it became clear that the agreed accommodation had not been secured, We formally cancelled the booking due to non-performance. Despite this, and despite MONTHS of follow-ups via email and telephone, our deposit has not yet been refunded, even though the supplier has since confirmed a refund and payment schedule in writing. The lack of timely response and failure to honour confirmed commitments required unnecessary escalation and caused avoidable disruption.
0 replies
3 months ago
Non-performance
We entered into a contractual agreement with a the venue for a company event, which included confirmed accommodation as a material term of the booking. When it became clear that the agreed accommodation had not been secured, We formally cancelled the booking due to non-performance. Despite this, and despite MONTHS of follow-ups via email and telephone, our deposit has not yet been refunded, even though the supplier has since confirmed a refund and payment schedule in writing. The lack of timely response and failure to honour confirmed commitments required unnecessary escalation and caused avoidable disruption.
56 replies
37 months ago
Leisure Portfolio ****
****!!! These people eat up your money and spit you to the wolves. They ****med me and my fiance out of over R8000.00 over the course of a year and still we can not afford to go on holiday with any of the points. You cant cancel OOH no you are forced into n monthly payment even if you try and cancel. This is pathetic you steel everyday hardworking peopls money. Everyone should be warned from this. Can not beliwve you took so much of our money and theres nothing to show for it not even ONE night away after a year of paying OOOh and do not forget the big deposit these ppl insit on!!!!
0 replies
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4 Star
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2 Star
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1 Star
3 (100%)