S
Shann R
Active since Mar 2023
7
Reviews
0
Industries
Reviews
7 reviews10 months ago
Amazing Service and Feedback from aQuellé's Marketing Team.
Amazing Service and Feedback from aQuellé's Marketing Team. I had reached out to them on email for an inquiry about a product that I wanted to purchase, which I could not find online for sale. Nonjabulo from the Marketing Team reached out to me and provided me with a Hamper with the product, as a show of good faith. Excellent service and great initiative from the Marketing Team. Where as other brands will turn away their customers, Quellé went thr extra mile and for that will always have my business. Top Marks!
0 replies
22 months ago
Stay away - Disgusting Service
Absolutely disgusting service and pathetic business practices. I paid for Shipping and Insurance, Clickway (Aramex) failed to collect the parcel, after 8 months of fighting they only refunded me half of the amount and told me that I can't get refunded for my insurance even though they didnt fulfil any services. Beyond pathetic, and for R125? Whoever that Inshra and Rochelle person is they need to be fired for incompetency.
0 replies
26 months ago
Onalerona Voko - The Legend
Onalerona Voko provided me with excellent service and is a customer service legend at King Price. Someone give this guy a raise already, the most helpful gentleman I had the pleasure of dealing with. Thank you for the splendid service and assistance good man, people like you are a diamond in the rough.
56 replies
29 months ago
Disappointment and Frustration Regarding PlayStation 5 Black Friday Deal
I am writing to express my disappointment and frustration regarding a recent experience my colleague and I had while attempting to take advantage of the PlayStation 5 Black Friday deal offered by FNB. As loyal customers of FNB, we were excited to apply for the PlayStation 5 black Friday deal. However, our excitement quickly turned into frustration as we encountered persistent issues accessing the FNB services last night through to this morning. Both the mobile app and online banking platforms were consistently offline, despite our numerous attempts to access them. In our determination to secure this deal, we waited until 4 am, repeatedly trying to access the platform without success. Unfortunately, our efforts were in vain, and we were unable to complete the transaction due to the ongoing technical issues we experienced on both FNBs website and Mobile App. This not only caused a significant amount of inconvenience but also left us feeling disheartened after investing time and effort into the process. What is worse is, we observed a pattern in several eBucks groups where people using the iOS FNB app seemed to have a slight advantage in terms of accessibility. This discrepancy added to our frustration and raised concerns about a potential oversight from FNB's side, impacting the fairness of the deal for all customers. Given the hassles and inconvenience we experienced, my colleague and I request that FNB considers compensating us by making the PlayStation 5 deal available to us. We believe this would be a fair resolution, considering the time and effort we invested in attempting to access the deal and the technical challenges we encountered. We understand that technical issues can arise, but we trust that FNB, as a customer-centric institution, will take this matter seriously and address it promptly. We value our relationship with FNB and hope to see a swift resolution to this issue. Regards, Shan
72 replies
32 months ago
UPDATED TO 5 STARS - Query Resolved
Kinita from Frimax resolved my query. Thank you.
132 replies
33 months ago
Purchase x25 Bales of Chips, Half of them where like cardboard.
We purchased x25 Bales of snappers chips for our Company and half of them where like cardboard and did not have any flavor. I tried emailing frimax support, twice, but nobody has bothered to respond to my query. I have reported the case to Makro, as Frimax is useless when it comes to customer queries. If this is how they run as a business then Makro should reconsider using them as a vendor.
432 replies
37 months ago
Katlego Mthabela is ...
Katlego Mthabela is very friendly and provided excellent service.
53 replies
Review Distribution
5 Star
4 (57.142857142857146%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
3 (42.857142857142854%)