Active since Apr 2023
Bought two Astrum PB070 Mini Ups items from them. Both worked for 2 months then both just died i did send it back and i was told on both the batteries was replaced now they come on but do not charge at all this company is taking me for a ride these people are not trustworthy once they got your money the after sale service is up to no good. This is South Africa there is a law protecting us as consumers i will not leave it here if i'm not refunded i will take this matter further .... i do not have time for companys selling no good lifetime items knowingly that it will give problems lying about replacing the batteries send it back to me and still not working. Why do business in this way your company name is at risk.
This company is definitely trying to take more money from your business and hope that you do not see that they are doing so. If i didn't check my stop orders from them i would have lost a lot of money. After calling them tgen they suddenlt said oh excuse us we didnr know you have a debit order .... but how .... the money deducts from my bank account every mont wirh a stop order .... then they refunded me by not debiting my account for four months .... and now .... two debit orders in two days deducted from mt account .... i think i must stop my business with HUGE TNS as it seems to me they are quite "*****" .... because why does this happen ..... no no no nobody try's to ***** from me i'm very sorry but i'm not dumb.