Active since Apr 2023
In October last year(2024)I took my Ford fiesta 2015 model in for repairs at Ford Gezina,my car had an issue with the tie rod end and the water leakage,I received a Quatation amounting to R24 300 for both faults,the car came back three days after with the water leakage still not fixed,I took the car back and two weeks after same thing,took it back again and according to them it was fixed again,two months later same thing which now ruined my top gasket,today I am without a car because Ford couldn’t fix what they had too,I am so sad because I spent a lot of money trying to fix my car with them having hope and trusting them that they would.
Very unhappy with the service I received from Ford(Gezina)I took in my car in August 2024,for three reasons:1.Tie Rod of which I paid R14 344,53,2.water leakage of which I paid R8146,43 and derive of the car which was R4000,the tie Rod issue was resolved but the water leakage to date is still giving problems,from the first day my car came back from Ford there was an issue on the car,I asked them to get it fixed as the engine light was still on even after the leakage was dealt with but a week later the same issue,I took it back again on my petrol expense explaining to them that the car still had a leakage issue,to date my car still leaks and Ford is not willing to take accountability instead everytime I get there the staff gives me attitude which is quite uncomfortable,I asked them to put themselves in my shoes just for once,paying so much money but having the same problem not resolved,if I knew that this would happen I wouldn’t have let them work on my car in the first place,it’s either thier technician doesn’t know what his doing or they just can’t figure out what is the issue with the car,the staff are confident in saying I should sell my Ford (2015) model because it’s old,which makes me wonder if they could really fix the water leakage which my car had,I’ve been taking the car back and forth and now I’m just tired,they’ve failed me,the money I spent trying to get my car fixed professionally was just a waste of money😕
I ordered a few items on the 19 of November 2024 but one of the items delivered was fan which had parts of it missing,it also looked like it had been used before so I requested a return,it’s been weeks now and everyday I’m being told that they are waiting on the supplier to respond,I’m so disappointed in the manner in which this is been handled.
I was only connected on the 1st day and ever since then I was disconnected
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