LM
Lydia M
Active since Apr 2023
2
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Reviews
2 reviews36 months ago
Disastrous Parktonian Hotel Anew in Braamfontein!!!
Parktonian Hotel Anew in Braamfontein is an absolute disappointment. Over and above the fact that everything is so ancient from furniture, wardrobe doors that don’t work properly at times. cleanliness is a concern, the curtains are so dirty, towels are so so dull I had to get my own towel from home. The bathrooms are gross, clearly they don’t clean the walls of the showers and baths, at some point I ran a bath, only to see curly hair inside water, this experience was awful. The worst was when I was supposed to check out, I found that I am parked-in, they can’t trace the driver as their systems don’t register the guests cars. I’m in the mercy of the guy / lady to come out obviously in her/his own time; whilst I am running for my appointment. Their security was sleeping and didn’t manage the parking. Their kitchen is the worst, the Chef caters only for those who eats beef @ Pork. If you need other menus you have back you will get it the following day if you are lucky. The waiters are not trained. You have to shout for service. I can go on and on. Old Telkom phones in the rooms no number or phone book for reception service etc….windows not closing properly….
0 replies
37 months ago
Bad customer service
My experience with was quite bad, I bought an item on the day and then just few minutes later the same item was heavily discounted. When I demanded the same discounted price, the person answered me was quite rudely. That was a turn off for customer service.
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Review Distribution
5 Star
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4 Star
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3 Star
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2 Star
1 (50%)
1 Star
1 (50%)