GU
Gwynnith U
Active since Apr 2023
2
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2 reviews35 months ago
Telkom Prepaid Voucher
Bought a voucher in Beaufort Wes when I wanted to punch in the pin it tells me the voucher has been used. We travelled that same day to Cape Town. the next day I phone Telkom to question why its not working. On the phone the customer care consultant/ agent tells me the voucher is invalid and I need to go back to point of sale to have it replaced. even though I explained that I travelled pass Beaufort and lives in Cape town, meaning I am not going back that way anytime soon this Telkom agent tells me theirs nothing thy can do, I need to go back to Beaufort Wes. Seriously. When i ask to speak to the manager or supervisor he bluntly tells me that thy don't want to speak to me because thy will tell me the same story. POINT of SALE and afterwards drops the call while I'm still speaking. Thank you Telkom for *****ing my money.
0 replies
37 months ago
Poor service delivery and *********** staff
Goodwood Armed Patrols They say in their post that batteries should be replace once a year however I have replaced 3 batteries in the last year. I told them it's not my battery but the *********** ladies in technical dept insist that it is. So i change it every time to proof a point. Finally after jumerous attempts they send out the technicians and by the 3rd time thy came out my problem still remains... now they ignoring my plea and my system is still a problem... The last 3 months struggling with the technicians puts a bitter taste in my mouth. 4 years a loyal customer, never 1 payment late. 1st problem in this 4 yrs that I am with u guys and u can't sort out my beeping sound. Imagine u need to sleep and u hear a contant beep all the time. It's not in ur house... why should u worry!!! It's not ur sleep that's being disturb... why should u worry!!! It's not going to interfere with u having to work with a tired body the next day... Y should u worry!!! Yes that's the attitude I get. Your technicians was suppose to come out to me but I'm still waiting. No communication to say you running late or you won't be able to keep to ur appointment. So here is my last communication with GAP- Goodwood armed patrols. Come and remove ur radio transmitter because I'm done with GAP. And 5 minutes later from commenting on their page they block me and remove my comment. Sure fabulous service from this company. Peeps look out for this type. Thy only use u for your money.
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