DN
Doug N
Active since Apr 2023
2
Reviews
0
Industries
Reviews
2 reviews31 months ago
Badly written manuals and even worse products
I bought brand new evo roof bars from a Thule store. First off your manuals are just diagrams with zero explanation. After much struggling To figure out your useless manuals I finally figure out how to install the rubbers in the roof bars. Well that was what I was trying to do and thought would be easy. After 3 hours.. and only one successfully installed, the other three rubbers proved impossible. I’m tried heating them with boiling water to soften them.. no luck. I then tried using oil and cooling the rubbers n the freezer to make them more rigid… still no luck. This is not the first Thule product that I have major issues and If it weren’t for the fact that no other brand of roof rack fits my car i would never have walked in your store in the first place. Having done so I’ve been confronted with nothing but frustration, a burn on my hand and an oil soaked garage floor and still no roof bars installed on my roof. Fix your manuals and fix your products!!!
0 replies
36 months ago
Stock already sold after staff confirmed it was available
This is now the second time cash converters had a product in store, told me that they were available and I get to the store and they aren’t. In. It’s cases it was a long drive from Joburg to Pretoria only to waste both my time and my petrol money. I would never trust a cash converters employee even if they tell you over the phone a product is available and you ask them to keep it for you. They just have zero clue. despicable. 😡😡😡
53 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (100%)