C
Chris Y
Active since Apr 2023
2
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Reviews
2 reviews2 months ago
I’m really disappointed with my experience
I’m really disappointed with my experience. I purchased a women’s purse just before Christmas and selected the collection option, as the website indicated an 8–9 day turnaround. From that point on, I tried multiple times to get in touch to confirm business hours and collection details before Christmas. I phoned (no answer and no return call), emailed (no response), sent a WhatsApp, and even tried Instagram DM and not once did I receive any feedback. The product may be great, but the complete lack of communication is extremely frustrating. As a paying customer, I don’t think it’s unreasonable to expect at least one response across four different communication channels. I really hope this can be resolved, but based on my experience so far, the customer service has been very disappointing.
0 replies
36 months ago
Megashift Logistics were great
Megashift Logistics were great. They arrived on time and were very pleasant to deal with. Friendly staff that worked very efficiently. I would hight recommend Megashift Logistics to anyone that is moving home or office.
0 replies
Review Distribution
5 Star
1 (50%)
4 Star
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3 Star
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2 Star
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1 Star
1 (50%)