JV
Jacques V
Active since Apr 2023
2
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0
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Reviews
2 reviews28 months ago
Worst managed service company by far.
This must by far be the worst company I have ever had the pleasure of working with, they are so confused and do not have an idea of how to manage a buy out, I have paid my subscription monthly and my subscription was due to be bought out end of November, they informed me that I must pay the subscription for 1 more month, on the 22nd of December I sent a mail regarding the buy out options and received nothing. On the 31st the blocked my phone and now they want another subscription payment with no answer regarding the buy out situation.
0 replies
36 months ago
LDM Services 0 Customer Service
I signed up for LDM Services for their mediation services last year, shortly after I made a move to try and better my families life which did not work out and I was left unemployed and unable to pay for my mediation. I recently found employment but after being so long without an income and only working for half a month I did not receive enough salary wise to pay the mediation services. My salary was paid into my account and their debicheck went off immediately. I phoned my bank and asked them to reverse the order but because it was a debicheck they were unable to. I then phoned the service explaining the situation to which they asked me to send an email. I sent the email pleading for them to pay back the funds. Today I got a phone call and it was said that according to company policy they will not be doing the refund. I pleaded as everything depends on that money and the answer was still no. I asked what level of customer service they have as they have not phoned me once in the time asking why I have not made a payment to which they responded that they have thousands of customers and that they can not follow up with each one monthly. I mean its no problem for a banks to follow up and I am sure they have many more customers than these people. I mean there must be some situations that can rule out company policy or do people just not care until they have your money?
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Review Distribution
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1 Star
2 (100%)