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2 reviews36 months ago
BETRAYAL
ATTENTION ALL FUTURE CLIENTS: I am so heart broken and feel so betrayed, I cried all night and when I woke up I couldn't even look at the state of my hair after Anna at Hair Freedom powered by Partners cut my hair, I'm so traumatized. I made a booking for Friday 28 April for a wash and restyle, when I got there they had me only on wash but Anna was kind enough to assist me even tho it clashed with another client, the service was great. She cut my hair into layers with bangs she also put in rollers to create a curl before she showed me why the cut look like. I think she curled the ends so I wouldn't see how bad the actual cut was. My Hair is dead straight so if you cut it incorrectly you will see the mistakes. And I saw all the mistakes and the fact that my hair looks nothing like the image I showed her. My hair looks hacked off, I had long hair now I have uneven ends that I now have to but a blunt Bob to salvage what I have left. This just broke my heart because it was a great service but a horrible cut. I pray future clients read this and are warned. It makes me fear for customers going to Partners Hair design as well because they own Hair Freedom. I feel that I can't trust anyone to cut my hair now or go near i. To Anna you have betrayed my trust and you pretended to know what you were doing and **** if you couldn't cut my hair correctly you should have told me I would have understood I was patient and was willing to leave after they messed up my schedule cause I didn't want to inconvenience you, you took advantage of my trust and took 2 years of hair growth with you. I pray that you never do this to another soul. I'm not angry anymore I'm just so hurt and can't believe a person I trusted and payed R750 did this to me with so much charisma and confidence. I'm disappointed in this business
0 replies
36 months ago
BETRAYAL
ATTENTION ALL FUTURE CLIENTS: I am so heart broken and feel so betrayed, I cried all night and when I woke up I couldn't even look at the state of my hair after Anna at Hair Freedom powered by Partners cut my hair, I'm so traumatized. I made a booking for Friday 28 April for a wash and restyle, when I got there they had me only on wash but Anna was kind enough to assist me even tho it clashed with another client, the service was great. She cut my hair into layers with bangs she also put in rollers to create a curl before she showed me why the cut look like. I think she curled the ends so I wouldn't see how bad the actual cut was. My Hair is dead straight so if you cut it incorrectly you will see the mistakes. And I saw all the mistakes and the fact that my hair looks nothing like the image I showed her. My hair looks hacked off, I had long hair now I have uneven ends that I now have to but a blunt Bob to salvage what I have left. This just broke my heart because it was a great service but a horrible cut. I pray future clients read this and are warned. It makes me fear for customers going to Partners Hair design as well because they own Hair Freedom. I feel that I can't trust anyone to cut my hair now or go near i. To Anna you have betrayed my trust and you pretended to know what you were doing and **** if you couldn't cut my hair correctly you should have told me I would have understood I was patient and was willing to leave after they messed up my schedule cause I didn't want to inconvenience you, you took advantage of my trust and took 2 years of hair growth with you. I pray that you never do this to another soul. I'm not angry anymore I'm just so hurt and can't believe a person I trusted and payed R750 did this to me with so much charisma and confidence. I'm disappointed in this business
0 replies
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