LL
Leila L
Active since May 2023
2
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2 reviews31 months ago
A flight to remember
A put-together team. They offered the absolute best price compared to all the companies in South Africa (trust me, I checked). They were very quick to respond and they allowed me to customize the experience so that it would fit me and my doggo. Day of they fetched her on time, I didn't hear much after that- but that was to be assumed. Once she landed we had a few things to clear her this side but overall they did a fantastic job and were very quick to respond too. They can phone, email, and WhatsApp so no matter what type of communication you prefer they seem to have you covered. I definitely would fly my pets with them again if ever I need to again <3
1 reply
38 months ago
Mostly Amazing
Always tries to phone me which I hate, because they dot details down wrong but they are always really professional and quick to resolve things. I appreciate Virbac as a business :) App is a little weird but good when it works and customer service is quick to respond
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Review Distribution
5 Star
1 (50%)
4 Star
1 (50%)
3 Star
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2 Star
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1 Star
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