SX
Sinazo X
Active since May 2023
3
Reviews
0
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Reviews
3 reviews1 month ago
Dissatisfied customer service
I am very disappointed with the service I received from Grahamstown Branch ,I had a deceased repatriated from Caledon for a file to be closed in order to receive the money it took a call to the Head Office and the lady who was on conference call with me (client), and Caledon Branch was so defensive telling me about internal processes which were none of business ,I received the money on Friday afternoon ,the funeral was on Saturday ,The only thing I commend is that Caledon guy's attitude ,he took accountability and made a follow up since day one
53 replies
30 months ago
Contract ended but continue debiting
I am so upset with this company's poor service, I had a contract of 24 months with them which ended on the 31st Aug, but they keep on debiting money from my account when I sent them whatsapp message last month they said its the closing installment which I couldn't understand again today they had audacity to debit I tried to contact them yesterday without any response
393 replies
36 months ago
Double Debited
I'm very unhappy with their service they debited my account twice for this month, sad part no one is willing to account I've been waiting for their agent to call me back since yesterday.. I'm currently penniless they took my last penny nvand its not the first time they do this.. I can't wait to finish this account and get rid of them
106 replies
Review Distribution
5 Star
0 (0%)
4 Star
1 (33.333333333333336%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
2 (66.66666666666667%)