LS
Louise S
Active since May 2023
4
Reviews
0
Industries
Reviews
4 reviews2 months ago
Slow Stratum
I've never claimed from this company till now. And it's unbelievable how long they take to pay out ONE little claim (which has yet to be paid out). And the amount of documentation they require BEFORE paying out. I'm beginning to wonder if I shouldn't move to another company instead.
1 reply
6 months ago
Llewellyn Walters, Builders is dropping the ball!
Llewellyn Walters seems to be blissfully unaware of Builders Warehouse losing the plot with deliveries and collections. Maybe someone should tell him about this feedback so he actually address the many, many issues the company has. One can only hope. Builders delivered a Laveo sink to me. No delivery note, no signing for it, nothing. The order on Builders's webpage was only confirmed, the delivery was NOT confirmed and thus, no invoice to me. I wanted to return the sink, as it was too wide. Do you think I can manage Builders to pick it up and refund me? Hell no. I'm even in direct contact with the supplier at this point. The only thing Builders's employees know, and stick to regardless, is to ESCALATE the problem to a department who does.....well, nothing. They keep sending emails to some mysterious email the supplier already confirmed he does NOT receive. Meanwhile there's a huge box lying in my living area, waiting to be collected. And no one's coming.....
1 reply
7 months ago
Address is ALL for Grootte Schuur
My 66 year old husband has no medical aid, suffers from severe gluten allergy, had been diagnosed with a "mass" in his liver and needed treatment. I heard good things about Grootte Schuur, tried via our GP to be admitted, and....NO. WE DO NOT LIVE AT THE RIGHT ADDRESS. Seriously? I mean SERIOUSLY. In this day and age, we actually have some snobbery going on at a Provincial Hospital? We're not riff raff off the streets, we live in Durbanville and would've paid cash. But no, the ADDRESS. Prof Barnard is probably turning in his grave....
0 replies
16 months ago
Takealot grumpiness at 7.30 am
Re order no MRRN-SAWBZ-48GO: Takealot Cape Town is seemingly under very bad management currently. Not only was the one employee at Northumberland St untrained in basic friendliness yesterday morning, but my order had TWO problems: I paid for a black backpack, I received a brown leather book cover of some sorts. And an item was completely missing from my order. But that's not the best part: At 7.30 THIS morning, an "Alexander" who seems to lack the skill in basic English, was at my gate asking for the returnable item. When I asked about the early hour (Takealot business hours are from 8am-5pm), he curtly rep**** that he has a "busy day". He had no knowledge about the missing item either. I seriously doubt that Naspers is aware, or even cares about these situations. If Amazon in Cape Town is going to pick up their pace, Takealot might be in a bit of trouble eventually...
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (25%)
1 Star
3 (75%)