Active since May 2023
After living in a many provinces in South Africa, I'm appalled to have to experience the terrible state of the roads in the Mossel Bay area. The roads are covered in stones, and I as well as many residents in the Ruiterbos area have experienced stone chips and smashed windscreens. Many of the incidents occur outside of the Transand gate. I and many residents believe that Transand as well as Terblanche are responsible for the large amounts of stones on the roads. My car has never experienced this level of damage. Furthermore the R328 between Hartenbos and the Robinson Pass, has absolutely no verge and the road edge has broken away, and in many places got a drop of approximately 10 - 15cm, with sharp edges. The Robinson Pass is notoriously dangerous, yet no extra signage has been placed on the Pass to warn motorists and truck drivers of the dangers. Trucks over turn and loose control on a regular basis and nothing seems to be done to prevent further accidents. The gravel road to our farm, has not been maintained, it has not been graded in over 2 years, and previously we had to get the direct telephone number of the driver of the vehicle to get him to come out and repair the road 2 years ago. If we had not done so, the road would not have been maintained in the last 5 years. It seems that the Mossel Bay Municipality, is only interested in fining motorists and not keeping the roads in a decent condition.
I am really disappointed with the level of service we have received from First National Bank, Credit card limit increase division. Earlier this week, we requested a limit increase, which was approved, all the documents were submitted and we were advised it would take 8 hours to reflect. When nothing happened, we called back, and were then advised that it could take up to 48 hours to reflect. The amount of red tape and almost robotic like staff, who all seem to have no ability to assist, make it seem like an impossible task to have the most basic banking completed. Emails are not responded to, and when I state that an email they said they have sent has not been received on my side, they do not resend it. When we were in the bank to find out what is going on, the staff looked powerless, to assist. This started on Monday this week, it is now Friday, and still the limit increase is still not reflecting. We have been told that it has been escalated, 2 days ago, yet still nothing.
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