Active since May 2023
Avis was quick to respond to my complaint on Hellopeter. Sadly, no action yet. Today marks 2 months since I returned the vehicle
Sadly I have to add my disappointment to the many others. Received car on 19 Feb. Exceptional treatment by employee who went over and above to supply the vehicle. Returned the car 24 Feb. And now Avis financial/admin staff is letting down the employee at the agency for not having refunded me my "holding deposit" to date. The money was actually not placed on hold but deducted. I have had enough back and forth explaining to Avis I want my money back I am considering other action. Unfortunately, the vehicle was booked through my insurance, and they are still waiting for me to rate Avis as a service provider. What do I do?
Sadly I have to add to the complaints/concerns. Had my machine repaired. Both elements gave in due to loadshedding. R7200 to replace with stock they had on hand in their vehicle. After replacement the pump stopped working. So it was taken to their shop for repairs. Another R1200. Then we needed to descale and found that the hot water spout does not work. Pump engages but no water coming out. Only steam. So my assumption is the machine was never fully tested after the repairs was done. I am giving them 1 more chance to do it right....at no additional cost hopefully