VE
Veneshia E
Active since Jun 2023
2
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2 reviews25 months ago
Poor service Delivery Poor condition of goods
Purchased a fridge and laptop on terms fridge has given us problems from day one rubber was replaced in the fridge due to it being under warranty by Defy still no joy. Freezer has to have a bottle in front of it to keep it closed spoke to branch manager sent complaint no urgency missing payments now due to this and I'm sent a reminder every day but my constant reminders to come repair my fridge is being ignored very poor service delivery and goods not up to standard
56 replies
35 months ago
Poor customer service bad product
Pathetic products poor customer service. I Purchased a pack of meat that said Lamb,had visitors over cooked breyani meat was cooking for 2 hours still hard as a rock could not even eat it visitors were struggling to chew lI was embarrassed and it's not the first time bought meat that was rotten previously. Took the meat back with the food it was cooked for and showed a Guy who says he's the owner Jason Aka Ikraam the lack of customer service and the attitude says to me why I never bring the whole pot of food. The meat was R185 and I purchased for 600 from there he says to me put me on social media if u like. I grew up with my parents and grandparent purchasing from emam bux in asher ville the quality and standard of service is impecabble, Phoenix emam bux should be shut down terrible management/owners and products are either falsely advertised or rotten #Disgraceful food posining is real and detrimental this store needs health inspectora before someone gets sick from food poisoning
0 replies
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2 (100%)