NB
Ncumisa B
Active since Jun 2023
3
Reviews
0
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Reviews
3 reviews20 months ago
MEMORIAL BENEFIT NOT PAID
Abacus Funeral Insurance is really bad. Sent an email to Emily Nare on 25/07/2024, 23/08/2024 and 03/09/2024. She has never responded until to date. I call the company almost everyday and speak to Slindile/Zilindile almost every time I call. She keeps on saying she has handed the matter to the Emily Nare to who seems not to care. This is about a memorial benefit that is sipposed to be paid as its been over a year since my cousin has passed away.
53 replies
29 months ago
TRIPLE ADVANCED FINANCE /TADFIN
The matter started in June 2023 when I noticed Triple Advanced on my credit report awing them about ±R22 000.00. I googled and found the contact details. I emailed them to as about this and they told me they cant find my details on their system. They then removed the account on my credit report and the account was marked paid up although I never even had the loan. Again, I checked my credit report on 05/12/2023 and found out that there is another Triple Advance Investment in the sum of R29 000.00 taken on 01/12/2023. I sent them an email to ask about this. This morning 06/12/2023 a Carmen Martin sent me a statement which is not clear showing loan invoice. It slipped their minds that they also need to provide me with the deposit proof of the payment of R29 000.00. This is damaging my credibility and it seems as if they don't care. I'm very angry with this. They should have their facts straight before doing things like this. Keeping in mind that I NEVER even tried to make any loan from this company ever. SOMEONE IN THIS COMPANY IS BUSY WITH A FUNNY BUSINESS.
0 replies
35 months ago
Abacus not paying, they want a cause of death
I submitted claim on 18/05/2023. Submitted the following docs: Deceased Death Certificate, Id Copy, DHA1663A with 3 pages, DHA 14A, Funeral parlour confirmation, abacus claim forms, My Id copy and bankstatement. They want a page 4 with a cause of death which I don't have. It s not the first time I claimed from them and I submitted the same documents for my sister in 2020 and everything was complete. I'm very frustrated with this situation. Another thing is that a person needs to check on them as they not good in communication. 83
265 replies
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