Active since Jun 2023
I have been waiting for an order from September 2025, we are in Feb 2026. At first I received updates saying my order is delayed due to shipment from overseas. However, I’ve stopped receiving updates and everytime on WhatsApp they say they will get back to me; sometimes they send an email sayin they’re still waiting for the shipment, other times they just ghost me. No wonder they say their contact is ONLY for messaging and no calls.
For the past two week they have been calling me. I have answer calmly and ploitely 4 times to tell them to please stop contacting me, I do not consent to them having my number. Inbetween I have ignored 8 of their calls. Yesterday I firmly told them that they better lose my number. Two hours later I answered yelling at them to stop calling me. They tried calling me again just now. Their basic lack of respect for my privacy and going against the POPI act is disgusting to say the least.
Chené from Dotsure was friendly and extremely helpful. Did not try to ‘sell us’ something we didn’t need which ended up saving us money. Great coverage at an affordable price. Would highly recommend them!