Active since May 2010
This company was appointed by my insurance to replace the Geyserwise controller on my geyser. After finally getting a report from them, the insurance called and informed me that Starplex can not give a quote as they are not qualified or experienced to replace / repair the unit. A hole day waisted. And now nothing comes on, meaning the guy from Starplex disconnected something in the ceiling..
Ordered and paid for a cellphone pouch on September 10 2025. Up to date no tracking number. No feedback or communication since September 12 2025. Be careful when considering an order from this company
Placed an order on 18 September for an awning and a door. The awning was delivered in time but oh my... After numerous phone calls the door was NOT delivered on the promised time 30 September 2024. In fact a consultant told me to stay calm as they deliver between 8 and 17:00. Non of the consultants made an effort to phone me back as promised or tried to assist. At 17:00 I cancelled the order via email. Now I am struggling to get any assistance in getting my refund. Will never use them again or recommend them to any one
Handed in my lawnmover at Legends in De Villa Bois, Moreletapark, on 24 July 2024. I was asked to sign a quotation to the amount of over R4400. Yesterday 16 August I went to collect. To my surprise, the final bill was just under R5200. " they had to replace the bottom blade and sharpen the roller." I was never informed or contacted about this. Yesterday I was told to pay in full or you don't get your mover. I was also charged R75 for petrol, which is 3.3 lt at the currant petrol price of 22.71/lt. Today, after just 2 minutes, the fuel tank was dry, empty... After replenishing the fuel, the engine runs for 10 seconds, then dies... How long was the mover tested to use 3lt of petrol? Or how thirsty is this brand new engin? Or was I cheated? I will NEVER recommend or use these people again. The lady owner is rude and disrespectfully and in my opinion dishonest.
Bought a hdd from then in March but only received it end of April this year. It never worked. Returned the hdd and requested a full refund on 24 April 2022. Many excuses later and still no new hdd or refund. These people are beyond dishonest and I surely will never recommend or support them again!!!
Did my couches, paid in full with hard earned money. Covid happened and some repairs on my couches. Today, I am still struggling to get Ryno out again for repair done Dec 2021. Beyond pathetic service and most definitely not recommended!!
The first experience was pleasant and very professional. Unfortunately that has changed as they need to refund me as agreed upon telephonic ally (Elisia). I have mailed them 4 times now with requested detail and NO reply. Very bad and disappointing service!!!!!!
Friendly efficient service. Addressing my issue and going the extra mile to resolve
Almost 2 months ago I bought 2 items online from Manicaa.com. These items were paid in full. I received a delivery with the wrong item, sent it back just to receive the very same item again 3 weeks later. Now after several emails, they are ignoring my request for a full refund . They are scammers and frauds. DO NOT DO BUSINESS WITH THEM!!!
Placed an order for a HP spare online on 12 April 2021 to the amount of R689.00, order #19845. This order was cancelled within an hour as I realized that I don't need it any more. Up to date and after several emails, I still have not received my refund. Gary Botha must be so tired by now and is most probably still following up on this. Will never recommend this company as the service is beyond pathetic
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