YM
yvonne M
Active since May 2010
4
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0
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Reviews
4 reviews61 months ago
UNHAPPY TELKOM CUSTOMER
Good Telkom am really not happy with your service. After the contract ended, i did cancel the contract. I dont use any data or airtime from Telkom. My phone that l had taken the contract with you was already paid up. You keep sending me smses of amounts due and also debiting my account. I have emailed and called still matter has not been resolved. Please may you sort your billing division. I HAVE NOR DESIRE TO STEAL FROM YOUR COMPANY, BUT DONT ALSO TRY TO FORCE ME TO PAY A CONTRACT THAT CAME TO AN END LONG BACK.
0 replies
61 months ago
Unhappy vodacom customer
Good day I now am so furious with Vodacom. My last contract with them ended in December 2019. Since then l have been calling their customer care and billing centre to cancel the contract. I paid up my contract and cancelled. Debit order kept passing through. I could phone them nearly every month to cancel the account, am not using their airtime or dat. I dont even use the sim card. The phone is paid up. Today they send me summons that they are going to blacklist me. I have been emailing and no response. I call their call centre you cant get through it requires the old number which when l put there it says number not valid you cant get through. Can someone help me to resolve. I cant believe that Vodacom can have such incompetence as big as they are.
106 replies
122 months ago
CAN SOMEONE STOP THESE RIPOFF GUYS
I paid deposit for geyser installation and to date nothing has been installed from 15th Feb when installation was suppose to be after two weeks.
0 replies
133 months ago
CALL CENTRE GOOD AS DEAD
Been trying to get hold of Telkom. I cancelled our line 011 608 2438 on the 16th of February. When we were being billed l understand we were paying for the service in advance. So by us cancelling on the 16th of February we were not owing Telkom anything as we had prepaid already.<br> <br> I have been calling the call centre following up until the 8th of April 2015 when l spoke to a lady who kind of assisted me. She advised me that the line was still not cancelled (two months down the line). We were still being billed and we paid for the invoices for March and April.<br> <br> However now l received a prorata credit on the account which is below what l was expecting since we paid R538 by two after sending our cancellation letter. We have been credited only R423.13. I have been trying to call Telkom from 10217 or 10210 but no one is picking up. Telkom does not respond to emails as well.<br> <br> How can l solve this so that we can get our refund back? Someone help. Our organisation is an NPO and every cent matters to us big time.<br> <br> My ref number from last lady to assist me 118600865A.<br>
76 replies
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2 Star
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